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Frequently asked questions

Are Dyson offers only valid online?

Dyson offers are available online on Official Dyson® Canada Website and may also be available at Dyson Demo stores. 

Can I return products bought under offer?

Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned.

If you’d like to return a Dyson machine* for a full refund, you need to return the machine within 30 days from the delivery date.

How can I find out about Dyson offers?

Sign up to our newsletter to be the first to hear about exclusive offers, product launches and events. You can also visit our deals page regularly to discover the latest savings on Dyson technology.

Are certain products excluded from Dyson offers?

Some products may be excluded from special offers, depending on the promotion. Our deals page highlights which products are currently included in offers, or check individual promotion terms and conditions for specific exclusions.