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Frequently asked questions

Are Dyson offers only valid online?

Dyson offers are available online on Official Dyson® Canada Website and may also be available at Dyson Demo stores. 

Can I return a Dyson air treatment product purchased during a promotion?

Yes, you can return a Dyson air treatment product bought during a promotion. The standard Dyson returns policy applies whether the machine was purchased at full price or as part of an offer, so a promotional saving doesn’t change your return rights. On DysonCanada.ca, hair care machines can be returned within 30 days for a full refund.

Before arranging a return

  • Review the Dyson returns policy.

  • Check the details for your original order. 

  • Keep the relevant purchase information available.

Review the returns policy linked on Dysoncanada.ca for the full terms and the information that applies to your air treatment machine and purchase. 

How can I find out about Dyson offers?

Sign up to our newsletter to be the first to hear about exclusive offers, product launches and events. You can also visit our deals page regularly to discover the latest savings on Dyson technology.

Are certain products excluded from Dyson offers?

Some products may be excluded from special offers, depending on the promotion. Our deals page highlights which products are currently included in offers, or check individual promotion terms and conditions for specific exclusions.

Which Dyson air treatment deals are currently available?

Dyson air treatment deals can include savings on selected purifiers, purifying fans, and purifying fan heaters. The exact selection is shown on the Dyson air treatment deals page, so you can see each eligible machine, its promotional price, and its availability in one place. 

What should I check?

  • The machine name and colour.

  • The current price and saving shown. 

  • Whether the offer includes a bundle.

  • Availability before you order.

The selection can change, so visit the air treatment deals page regularly for the latest offers. 

Are Dyson air purifiers included in the current deals?

Selected Dyson air purifiers can be included in current air treatment deals. Each eligible purifier appears with its promotional price and product details, making it easy to identify what’s available before you buy. 

How can I find an included purifier?

  • Open the air treatment deals page.

  • Look for a purifier displaying a saving. 

  • Select the machine to view its full product listing.

  • Check availability and the final price.

Offers vary, so use the live air treatment deals page as the definitive guide to the purifiers included in the promotion.

Are Dyson purifier fan deals available right now?

Dyson purifier fan deals are available when an eligible machine is featured on the Dyson air treatment deals page. The page can include purifying fans or purifying fan heaters, with the saving displayed beside the selected machine. 

What details will the offer show?

  • The full Dyson machine name.

  • The promotional and original prices. 

  • The saving available.

Because the featured range can change, check the deals page and individual product listing for the exact offer available when you’re ready to order. 

How long do Dyson air treatment deals last?

Dyson air treatment deals last for a limited time, and the closing date depends on the individual promotion. An offer may end on a stated date or when it’s no longer active, so check the relevant deal before making your choice. 

Where can I confirm the timing?

  • Read the promotional information beside the offer.

  • Open the selected machine’s product page. 

  • Check the Dyson air treatment deals page for the latest selection.

Offer periods can differ between machines and promotions. Reviewing the live details before checkout gives you the clearest view of whether your chosen saving is still available.

Do Dyson air treatment deals include free delivery?

On DysonCanada.ca, standard shipping is available on all orders over $50, subject to the delivery information displayed with the offer. See the available delivery options shown on the product page and during checkout. 

What should I check before payment?

  • The delivery message on the deal or product page.

  • The option shown for your selected machine. 

  • Your delivery details at checkout.

  • Any conditions linked to the promotion.

Ordering directly from Dyson keeps the machine, offer, and delivery information together. 

Are replacement filters or accessories included in air treatment deals?

Replacement filters or accessories are included only when they’re clearly listed as part of a specific Dyson air treatment deal or bundle. Don’t assume an additional item is supplied unless it appears in the offer details for your selected machine.

How can I check what is included?

  • Open the individual product listing.

  • Review the contents shown with the machine. 

  • Look for any named filter, accessory, or bundle.

  • Confirm the offer details before checkout.

Promotional contents can vary between machines. The product page is the clearest source for the exact items supplied, helping you understand what arrives with your Dyson air treatment order before you buy.