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Frequently asked questions

Are Dyson spare parts included in promotions?

Selected Dyson spare parts can be included in promotions. The products covered can change, so the clearest answer is always on the current Dyson spares and accessories page or the individual product listing.

What to check before you buy

  • Confirm that the exact spare part is marked as part of the offer.

  • Review the promotional price and availability. 

  • Check that the part is compatible with your Dyson machine.

  • Read any terms shown with the promotion.

Dyson spare parts include items such as batteries, filters, brush bars, bins, and cleaner heads. 

Can I find deals on Dyson replacement filters?

Deals can be available on selected Dyson replacement filters. Offers vary by product and promotion, so check the Dyson spare parts and accessories page for the price and availability shown for the filter you need.

How to find the right filter deal

  • Select your machine category.

  • Match the filter to your machine’s model details. 

  • Look for a promotional price or saving on the product listing.

  • Confirm stock before adding it to your basket.

Always choose a genuine Dyson filter. It’s made for the relevant Dyson machine, helping it continue to work as intended. 

Are Dyson vacuum tools and attachments included in deals?

Selected Dyson vacuum tools, cleaner heads, attachment kits, and accessories can be included in deals. An offer may feature an individual accessory, a promotional price, or a package that combines a Dyson vacuum with additional tools.

What could be included?

  • Tools for specific cleaning tasks.

  • Cleaner heads for compatible Dyson vacuums. 

  • Docks for storing your machine and accessories.

  • Specialist attachment kits.

  • Dyson-exclusive machine and accessory bundles.

Open the product listing before buying. It will show the exact item, current price, and compatible machine details, so you can choose an offer that fits your Dyson vacuum and cleaning routine

How do I know if an accessory is compatible with my Dyson machine?

Check the compatibility information on the accessory listing and match it with your Dyson machine’s model details. Not every Dyson accessory fits every machine, so this step matters before you buy.

How to confirm compatibility

  • Find your machine name, model number, or serial number.

  • Use the ‘Find your machine’ or product selector tools. 

  • Read the ‘Compatible with’ details.

  • Check every item separately when choosing a kit or bundle.

Compatibility can differ between machines in the same range. A precise match helps you select the correct filter, cleaner head, dock, tool, attachment, battery, or spare part.

Do Dyson accessories deals include free delivery?

Dyson accessory deals can include free delivery when it’s stated on the product, deals, or checkout page. Delivery options and any conditions are shown during the online buying journey, so review them before placing your order.

Where to check delivery

  • Read the delivery message beside the accessory offer.

  • Review the options available for your chosen item. 

  • Check whether the promotion has an order value or timing condition.

  • Confirm the final delivery details at checkout.

Availability can depend on the accessory and your order details. Checking the latest information before payment gives you a clear answer on delivery for the exact Dyson accessory deal you’ve selected.

Can I return accessories purchased during a promotion?

Yes, Dyson accessories purchased during a promotion can be returned in line with the standard returns policy.

What should I check before buying?

  • Review the returns information available during checkout.

  • Keep your order details for reference. 

  • Check the contents of any accessory bundle before purchasing.

  • Review the product listing for the latest order information.

Before completing your order, check the returns information provided during the online buying journey so you understand the options available for your purchase.

Are exclusive accessory bundles available from Dyson?

Yes, exclusive Dyson accessory bundles can be available directly from Dyson. Depending on the promotion, a bundle may combine a machine with additional tools, bring several accessories together as a kit, or feature a configuration created for Dyson customers.

What an accessory bundle may include

  • Specialist tools for different cleaning tasks.

  • A cleaner head or attachment kit. 

  • A dock for organised storage.

  • Selected accessories supplied with a compatible Dyson machine.

Bundle contents, price, and availability can change. Open the individual product listing to see exactly what’s included and confirm compatibility before buying. That way, you can compare the complete package.

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