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Dyson support

Solve a problem, find spare parts and read expert tips and guides.

Find your machine to get started

  • Delivery and returns

    View delivery information, timescales, charges and returns.

  • Demo Stores & Service Center

    Visit one of our stores to experience our technology first-hand.
    Dyson Demo stores

    Get in-person customer assistance at our Dyson Service Center.
    Dyson Service Center

  • Register your machine

    You can get support that’s tailored to you, owner exclusives and more when you register your machine.

    Register your machine

  • The Dyson Warranty

    All Dyson machines come with a hassle-free warranty. This includes the repair or replacement and ongoing support of your machine. Please refer to your Owners’ Manual, available within your product packaging or via the Dyson Support Page, for full warranty terms and conditions.

    As it has done for many years, Dyson is proud to provide all warrantied repairs, including all labor and parts necessary to ensure your product is in proper operating condition, during the warranty period.  You may also choose to have your product repaired (at your own cost) through another repair shop that is not affiliated with or an authorized dealer of Dyson and doing so will not void this warranty, neither will the use of third-party parts with your product.  However, any damages, costs, or repairs incurred as a result of, due to, or from repairs carried out by unauthorized third-party agents or using parts other than those produced by or recommended by Dyson will not be covered under this warranty.

    Learn more about the Dyson warranty

Contact us

  • Live chat

    The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You can also find helpful troubleshooting advice and get more information by clicking on the automated chat icon in the bottom right corner of your screen at any time.

  • YouTube and Social media

  • Phone

    1-877-397-6622
    Our helpline hours:

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST

Support for business customers

If you are a business/professional customer, please use the details below for dedicated business/professional support.

  • Register a machine

    Call us to register your machine 1-866-236-3884

    • Mon - Fri: 9am - 5pm, EST

     

  • Specifications and documents

    Explore technical information, installation guides and specification resources

    See resource library