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Customer reviews powered by Bazaarvoice
Select a button from the list to show reviews for that model belowDyson V11
View product details4.6/5
742 Reviews
87% of reviewers would recommend to a friend.
320
Dyson V12 Detect Slim Absolute
5
Star
251
4
Star
39
3
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11
2
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11
1
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8
Up to 60 minutes of run time.⁶
30% more suction than a Dyson V8™ vacuum. Dyson’s lightest intelligent cordless vacuum.¹ With laser illumination.
Includes LCD screen, Laser Slim Fluffy™ and Motorbar™ cleaner heads. Only at Dyson: Exclusive Gold colour + 3 extra accessories
Laser reveals microscopic dust on hard floors. Soft nylon and anti-static carbon fiber filaments capture dust from hard floors.
43 de-tangling vanes automatically clear wrapped hair from the brush bar as you clean.
Mini de-tangling brush bar picks up long hair and pet hair. Fast.
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
Designed for precise cleaning around edges and narrow gaps.
With soft nylon bristles to clean delicate surfaces and fabrics.
Removes dirt and allergens from mattresses and upholstery.
Twists and locks at different angles to clean high-up areas of your home.
Handily stores the Combination and Crevice tools on the wand of your vacuum. So, they're always there when you need them.
Wall-mounted dock to recharge your vacuum and tidily store tools.
Charges your vacuum with or without the Docking station
1565
Dyson V15 Detect Total Clean
5
Star
1240
4
Star
185
3
Star
72
2
Star
20
1
Star
48
Up to 60 minutes of run time⁴
100% more suction than the Dyson V8™ vacuum. Powerful and intelligent for whole-home deep cleaning. With laser illumination.
Includes LCD screen, Laser Slim Fluffy™ and Digital Motorbar™ cleaner heads.
Laser reveals microscopic dust on hard floors. Soft nylon and anti-static carbon fiber filaments capture dust from hard floors.
Powerfully picks up dust and hair from all floors. Anti-tangle comb clears hair from the brush bar.
Mini de-tangling brush bar picks up long hair and pet hair. Fast.
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
With soft nylon bristles to clean delicate surfaces and fabrics.
Stiff nylon bristles dislodge stubborn dirt from floors and furniture.
Designed for precise cleaning around edges and narrow gaps.
Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.
Wall-mounted dock to recharge your vacuum and tidily store tools.
Charges your vacuum with or without the Docking station
345
Dyson V15 Detect Extra
5
Star
274
4
Star
43
3
Star
13
2
Star
5
1
Star
10
Up to 60 minutes of run time.⁴
100% more suction than a Dyson V8™ vacuum. Powerful and intelligent for whole-home deep cleaning. With laser illumination.
Includes LCD screen, Laser Slim Fluffy™ and Digital Motorbar™ cleaner heads. Only at Dyson: HEPA filtration, 3 additional accessories, Built-in dusting & crevice tool, and limited edition Prussian Blue color.
Laser reveals microscopic dust on hard floors. Soft nylon and anti-static carbon fiber filaments capture dust from hard floors.
Powerfully picks up dust and hair from all floors. Anti-tangle comb clears hair from the brush bar.
Mini de-tangling brush bar picks up long hair and pet hair. Fast.
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
Gentle on delicate surfaces. Self-cleaning – a rotating cuff keeps the soft bristles clear of dust.
Long and narrow, with a 22° twist to clean car storage compartments, tight gaps and hard-to-reach places.
Adds up to 61cm of flexible reach to any tool attachment, to clean up high or down low in your home or car.
Wall-mounted dock to recharge your vacuum and tidily store tools.
Charges your vacuum with or without the Docking station
Dyson Gen5detect
5
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0
4
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0
3
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0
2
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0
1
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0
Up to 70 minutes of run time, our longest yet.²
Unrivalled suction power. The most powerful cordless vacuum.¹ With HEPA filtration.
Includes advanced intelligence and LCD screen. Reveals 2x more invisible dust.³ Traps viruses.⁴
A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.
56 de-tangling vanes automatically clear wrapped hair from the brush bar as you clean.
Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.
Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
Charges your vacuum with or without the Wall dok™.
Dyson Gen5outsize Absolute
5
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0
4
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0
3
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0
2
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0
1
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0
Up to 140 minutes of run time, our longest yet.²
Unrivalled suction power. The most powerful cordless vacuum¹ for bigger cleans. With HEPA filtration.
Includes bigger bin and wider cleaner head. Advanced intelligence and LCD screen. Reveals 2x more invisible dust.³ Traps viruses.⁴ Only at Dyson: Exclusive Prussian blue and Rich copper colourway.
A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.
Extra wide cleaner head intelligently adapts power across floor types to deep cleans carpets and hard floors. De-tangling vanes automatically clear wrapped hair from the brush bar as you clean.
Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.
Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
Additional battery for extended run time.
Charges your vacuum with or without the Wall dok™.
Up to 60 minutes of run time.⁴
60% more suction than a Dyson V8™ vacuum. Intelligently adapts power and run time. Engineered to deep clean everywhere.
Digital Motorbar™ cleaner head adapts to all floor types, with hair removal vanes. LCD screen displays cleaning modes and battery life. Only at Dyson: Exclusive model.
Powerfully picks up dust and hair from all floors. Anti-tangle comb clears hair from the brush bar.
Mini de-tangling brush bar picks up long hair and pet hair. Fast.
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
Designed for precise cleaning around edges and narrow gaps.
Stiff nylon bristles dislodge stubborn dirt from floors and furniture.
Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.
Wall-mounted dock to recharge your vacuum and tidily store tools.
Charges your vacuum with or without the Docking station
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25.00
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 3 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout.
1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping).
2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual.
4. Make monthly payments to Affirm while you enjoy your purchase.
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
†Tested at the cleaner head to ASTM F558, dust loaded.
‡Actual run time will vary based on power mode and/or attachments used.
¹Run time will vary based on power mode, floor type and/or attachments used. 120 minutes run time is based on consecutive use of two separate battery packs.
*Terms and conditions apply. Click here to see full terms and conditions.
Please note that above includes reviews of multiple V11 models, therefore features and tools referenced may vary from the available model. The V11 includes the Digital Motorbar™ (upgrade to 2021 High Torque cleaner head) plus a charger, Wall Dock, Crevice Tool, Combination Tool, Mini Soft Dusting Brush, Stubborn Dirt Brush, Wand Clip, and Hair Screw Tool (Mini Motorized Tool and Soft Dusting Brush not included)
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