Dyson Terms & Conditions
This www.DysonCanada.ca website (the “Website”) is owned and operated by Dyson Canada Limited of 312 Adelaide Street West, 7th Floor, Toronto, Ontario, M5V 1R2 and its affiliates (collectively "Dyson").
Revised as of: 10/03/2015
- All content, graphics, code and software used on or incorporated into this Website and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Dyson and all rights thereto are specifically reserved. Nothing contained on this Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademark or logo displayed on this site without the written permission of Dyson. Users may electronically copy and print hard copies of pages from this Website solely for personal, non-commercial purposes related to ordering goods from or shopping with Dyson through this Website. Any other use of this Website or content or information contained in this Website, including but not limited to reproducing, publishing, uploading, posting, transmitting or distributing such content or information in any way is strictly prohibited without the prior written consent of Dyson.
- Dyson does not guarantee that the information contained in this Website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. Dyson therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update information on this Website at any time without prior notice and further reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged.
- This Website, and any information or content on this Website, are provided "as is". Dyson makes no representations or warranties of any kind, whether express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose, with respect to this Website or content or information available on or through this Website. In no event shall Dyson, its directors, officers, employees, affiliates, successors, assigns or other representatives be liable, whether in contract, warranty, tort, product liability, strict liability or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of, this Website or any content on this Website, even if Dyson or its representative has been advised of the possibility of such damages. Some jurisdictions prohibit the exclusion or limitation of liability for certain types of damages, in which case the above limitation may not apply to you.
- Dyson and www.DysonCanada.ca as well as other Dyson logos, marks, trade names, page headers, graphics, buttons, images and other content on this Website, are subject to trademark, service mark, copyright and or other proprietary or intellectual property rights or licenses held by Dyson. Other trademarks, product names and company names or logos used on this Website are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Website is strictly prohibited.
- Dyson does not make any representations or warranties about any Website you may access through this Website. Any such Website is independent from Dyson and Dyson has no control over, or responsibility with respect to, the information provided or activities undertaken by any such Website. A link between this Website and another website does not mean that Dyson endorses that website.
- As a user of the Website you may have occasion to post content to the Website, including reviews, comments, photos, videos and other content. By posting content, you agree that you will not upload, post, or otherwise transmit any content (including text, links, communications, software, images, sounds, data, or other information) that:
infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party;
constitutes commercial solicitation, political campaigning, or advertising or promotion, or any other form of unauthorized solicitation. Links that connect to commercial Web sites will not be considered unauthorized solicitations unless the link or the Web site content appears to be intended as a means of solicitation as determined by Dyson in its sole discretion;
contains software viruses, Trojan horses, worms, time bombs, cancelbots or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware;
provides any non-public information about Dyson or any of its affiliates or any other company without the proper authorization to do so. This includes providing the names, addresses and extension numbers of employees of Dyson or any of its affiliates;
provides any personal information about any identifiable individual including other Website users without proper consent to do so;
intentionally interferes with the operation of this Website, including without limitation, mail or "post" bombing, news bombing, other flooding techniques, deliberate attempts to overload a system and broadcast attacks, or attempts to avoid messaging blocking;
impersonates any person or entity, including an employee of Dyson or any of its affiliated entities, or otherwise misrepresents the origin of content;
attacks or insults another Web site user or Web site manager; or suggests or encourages illegal activity.
- If you do post content or submit material, and unless Dyson indicates otherwise in writing, you grant Dyson and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, unrestricted and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, perform, create compilations and derivative works from, distribute, and display such content throughout the world in any media whether now known or hereafter developed. You grant Dyson and its affiliates and its and their sublicensees the right to use the name that you submit in connection with such content, if they choose. You waive your moral rights in the content in favour of Dyson and its sublicensees. You represent and warrant that you own or otherwise control all of the rights to the content that you post and that you have the right to grant Dyson the license referred to above; that the content is accurate; that use of the content you supply does not and will not violate this policy and will not cause injury to any person or entity; and that you will indemnify Dyson and its affiliates for all claims resulting from content you supply.
- Price match promise
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Canadian Tire, Best Buy, Costco, Walmart, Hudson’s Bay, Sears, Home Outfitters, Bed Bath & Beyond, Leons, Home Depot, The Brick, The Shopping Channel, Rona, Home Hardware, Lowes, Visions, London Drugs, and Sephora
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or demonstrator product• Product price must not be lower due to an advertising error or misprint
Save $100 on Small Ball Animal, DC33 Multi Floor and Pure Hot+Cool Link purifiers
Offer only valid while supplies last. Offer only valid in Canada and on purchases of eligible new Small Ball Animal and DC33 Multi Floor vacuum cleaners and on Pure Hot+Cool Link purifiers. Excludes all other Dyson machines, tools, parts, accessories and refurbished machines. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer only valid on purchases made by residents of Canada who select a shipping address in Canada. This offer is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Dyson reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.
Save $250 on CSYS Clamp lights
Offer only valid while supplies last. Offer only valid in Canada and on purchases of eligible new CSYS Clamp lights. Excludes all other Dyson machines, tools, parts, accessories and refurbished machines. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer only valid on purchases made by residents of Canada who select a shipping address in Canada. This offer is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Dyson reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.
Save $200 on the Dyson 360 Eye™ robot vacuum
Offer only valid while supplies last. Offer only valid in Canada and on purchases of eligible new the Dyson 360 Eye™ robot vacuum cleaner. Excludes all other Dyson machines, tools, parts, accessories and refurbished machines. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer only valid on purchases made by residents of Canada who select a shipping address in Canada. This offer is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Dyson reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.
Save $200 on DC66 Animal
Offer only valid while supplies last. This offer is only valid on purchases of new DC66 Animal vacuum cleaners completed between 12:00 a.m. EST March 8, 2019 and 11:59 a.m. EST March 28, 2019 by residents of Canada who select a shipping address in Canada. Excludes all other Dyson machines, tools, parts, accessories and refurbished machines. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. This offer is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Dyson Canada reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.
Buy today for FREE 2-day shipping
When you select expedited shipping in your checkout, we will aim to deliver your machine within 2 business days. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale. Issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials. Your machine will be shipped with Canada Post. If no one is in when Canada Post call, they will leave a card saying that they have tried to deliver your machine. You must then follow the instructions on the card. Dyson Canada will not pay the cost of a redelivery. This offer is only valid in Canada and on purchases of eligible new vacuum cleaners, fans, fan heaters, purifiers, humidifiers, hair dryers and Dyson Airwrap stylers. Excludes all other Dyson machines, tools, parts and accessories. Offer only valid on purchases made between 12:01 a.m. EST March 20, 2019 and 11:59 p.m. EST April 1, 2019 by residents of Canada who select a shipping address in Canada. This offer is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Dyson reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice.