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Dyson Terms & Conditions

This website (the “Website”) is owned and operated by Dyson Canada Limited of 312 Adelaide Street West, 7th Floor, Toronto, Ontario, M5V 1R2 and its affiliates (collectively "Dyson").

Revised as of: 01/04/2021

Using the Website - Terms of Use

  1. All users of this Website agree that their accessing and use of this Website and the sale of goods and services offered on this Website are subject to these terms of use and all other disclaimers, guidelines, policies and terms and conditions appearing on the Website (collectively, the "Terms of Use") and all applicable laws, and that any such access or use is an acknowledgement that the user has read the Terms of Use and agrees to follow and be bound by them. The Terms of Use are subject to change at any time without prior notice. We therefore recommend that you read them carefully each time you use this Website.

  2. All content, graphics, code and software used on or incorporated into this Website and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Dyson and all rights thereto are specifically reserved. Nothing contained on this Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademark or logo displayed on this site without the written permission of Dyson. Users may electronically copy and print hard copies of pages from this Website solely for personal, non-commercial purposes related to ordering goods from or shopping with Dyson through this Website. Any other use of this Website or content or information contained in this Website, including but not limited to reproducing, publishing, uploading, posting, transmitting or distributing such content or information in any way is strictly prohibited without the prior written consent of Dyson.

  3. Dyson does not guarantee that the information contained in this Website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. Dyson therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update information on this Website at any time without prior notice and further reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged.

  4. This Website, and any information or content on this Website, are provided "as is". Dyson makes no representations or warranties of any kind, whether express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose, with respect to this Website or content or information available on or through this Website. In no event shall Dyson, its directors, officers, employees, affiliates, successors, assigns or other representatives be liable, whether in contract, warranty, tort, product liability, strict liability or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of, this Website or any content on this Website, even if Dyson or its representative has been advised of the possibility of such damages. Some jurisdictions prohibit the exclusion or limitation of liability for certain types of damages, in which case the above limitation may not apply to you.

  5. Dyson and as well as other Dyson logos, marks, trade names, page headers, graphics, buttons, images and other content on this Website, are subject to trademark, service mark, copyright and or other proprietary or intellectual property rights or licenses held by Dyson. Other trademarks, product names and company names or logos used on this Website are the property of their respective owners. Except as expressly authorized, the use or misuse of any trademarks, trade names, logos, images, graphics or content from this Website is strictly prohibited.

  6. Dyson does not make any representations or warranties about any Website you may access through this Website. Any such Website is independent from Dyson and Dyson has no control over, or responsibility with respect to, the information provided or activities undertaken by any such Website. A link between this Website and another website does not mean that Dyson endorses that website.

  7. As a user of the Website you may have occasion to post content to the Website, including reviews, comments, photos, videos and other content. By posting content, you agree that you will not upload, post, or otherwise transmit any content (including text, links, communications, software, images, sounds, data, or other information) that:
    is not consistent with the permissible uses outlined by these Terms of Use, including, but not limited to, content that is unlawful, harmful, threatening, abusive, harassing, defamatory, libellous, invasive of another's privacy, vulgar, profane, sexually explicit, obscene, racially or ethnically offensive or otherwise objectionable;
    infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party;
    constitutes commercial solicitation, political campaigning, or advertising or promotion, or any other form of unauthorized solicitation. Links that connect to commercial Web sites will not be considered unauthorized solicitations unless the link or the Web site content appears to be intended as a means of solicitation as determined by Dyson in its sole discretion;
    contains software viruses, Trojan horses, worms, time bombs, cancelbots or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware;
    provides any non-public information about Dyson or any of its affiliates or any other company without the proper authorization to do so. This includes providing the names, addresses and extension numbers of employees of Dyson or any of its affiliates;
    provides any personal information about any identifiable individual including other Website users without proper consent to do so;
    intentionally interferes with the operation of this Website, including without limitation, mail or "post" bombing, news bombing, other flooding techniques, deliberate attempts to overload a system and broadcast attacks, or attempts to avoid messaging blocking;
    impersonates any person or entity, including an employee of Dyson or any of its affiliated entities, or otherwise misrepresents the origin of content;
    attacks or insults another Web site user or Web site manager; or suggests or encourages illegal activity.

  8. If you do post content or submit material, and unless Dyson indicates otherwise in writing, you grant Dyson and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, unrestricted and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, perform, create compilations and derivative works from, distribute, and display such content throughout the world in any media whether now known or hereafter developed. You grant Dyson and its affiliates and its and their sublicensees the right to use the name that you submit in connection with such content, if they choose. You waive your moral rights in the content in favour of Dyson and its sublicensees. You represent and warrant that you own or otherwise control all of the rights to the content that you post and that you have the right to grant Dyson the license referred to above; that the content is accurate; that use of the content you supply does not and will not violate this policy and will not cause injury to any person or entity; and that you will indemnify Dyson and its affiliates for all claims resulting from content you supply.

  9. Dyson generally does not pre-screen, verify or edit the content posted by users to this Website. However, Dyson and its agents reserve the right to do so and investigate any violation of these Terms of Use and to take appropriate remedial action. Dyson has absolute discretion to enforce these Terms of Use, including, but not limited to, warning users of violations, disabling or suspending access, deleting, screening or editing any content, or prohibiting any behaviour that does not comply with these Terms of Use, or which is otherwise inappropriate for this Website as determined by Dyson in its sole discretion. Deliberate attempts by users or someone on their behalf to evade or circumvent their suspension or termination of rights to post content to this Website violates these Terms of Use and may result in legal action.

  10. Dyson and its affiliates also may release information concerning you and the content posted by you when Dyson believes release is appropriate to comply with the law; to enforce or apply these Terms of Use; and to protect Dyson or its affiliates' rights or property, or to protect Dyson's users from fraudulent, abusive, or unlawful use of content posting features; or if Dyson reasonably believes that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records.

  11. Price match promise

    Be confident that you are getting the best price on If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:

    • Product must be the exact same model number as it appears on and in stock
    • Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
    • Authorized dealers are limited to Canadian Tire, Best Buy, Costco, Walmart, Hudson’s Bay, Sears, Home Outfitters, Bed Bath & Beyond, Leons, Home Depot, The Brick, The Shopping Channel, Rona, Home Hardware, Lowes, Visions, London Drugs, and Sephora
    • Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or demonstrator product
    • Product price must not be lower due to an advertising error or misprint
    • The following products are excluded from price match promise: V11 Outsize, Corrale™ straightener, Pure Humidify+Cool™

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The Terms of Use and Terms of Purchase (together, the “Terms and Conditions”) are governed by the laws of the province of Ontario and the laws of Canada applicable therein unless the applicable laws of your province of residence requires that the laws of such province to govern, in which case, the laws of such province are to govern. The exclusive jurisdiction for any claim, action or dispute with Dyson or relating in any way to your use of the Website or a purchase made on the Website will be in the courts of the province of Ontario unless required otherwise by applicable laws of your province of residence. The parties hereby expressly agree to exclude the application of the United Nations Convention on Contracts for the International Sale of Goods as amended, replaced or re-enacted from time to time.


These Terms and Conditions, combined with any limited warranty provided with the product you purchase, the Privacy Policy and the terms and conditions respecting the financing of your purchase, if any (collectively, the “Contract”), constitute the entire agreement between you and Dyson with respect to your use of the Website and any purchase made by you on the Website and supersede all previous agreements, understandings and representations relating thereto. No failure by Dyson to exercise any rights, powers or remedies under the Contract or its delay to do so shall constitute a waiver of these rights, powers or remedies, and all waivers shall be in writing. The single or partial exercise of a right, power or remedy shall not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of the Contract or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of the Contract, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. Dyson shall not be liable for any delay or failure to perform any of its obligations under the Contract if such delay or failure is due to causes beyond its control. You may not assign the Contract to any third party without the prior written consent of Dyson. It is the express wish of the parties that the Contract and all related documents be drawn up in English.

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Save $100 on select Dyson purifiers

Prices for machines under the promotion are:


Dyson Pure Cool™ purifying tower fan at $100 off

Dyson Pure Cool™ purifying fan at $100 off

Dyson Pure Hot+Cool™ air purifying fan heater at $100 off


Offer only valid while supplies last. Offer only valid in Canada and on purchases of eligible new Dyson Pure Cool™ purifying tower fan, Dyson Pure Cool™ purifying fan, and Dyson Pure Hot+Cool™ air purifying fan heater.

Excludes all other Dyson machines, tools, parts, accessories and refurbished machines. Does not apply, and may not be used, in conjunction with any other offers, sales, rebates, coupons, or promotions. Offer only valid on purchases made between 12:01 a.m. EST February 19, 2021 and until supplies last by residents of Canada who select a shipping address in Canada. This offer is for end-user customers only and does not apply to purchases by distributors, resellers, retailers or other parties. Dyson reserves the right to withdraw, amend or otherwise modify this promotion at any time without notice. 

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