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Frequently asked questions

What level of filtration do Dyson HEPA filters capture?

HEPA is defined as a filter that captures 99.97% of particles down to 0.3 microns and is tested using standard IEST-RP-CC001.6. Standard EN1822-5 further tests filters for capture of 99.95% of particles of the most penetrating size, usually around 0.1 microns. Dyson HEPA filters pass both of these standards. 

For reference, IEST-RP-CC001.6 is a test standard that covers basic provisions for HEPA (high efficiency particulate air) and ULPA (ultra-low penetration air) filter units as a basis for agreement between customers and suppliers.

EN 1822 is a specification used in the European Union which defines several classes of HEPA filters by their retention at the given most penetrating particle size (MPPS). 

How many Dyson Purifiers do I need for my business?

Dyson experts are on hand to better understand your business environment. We'll advise about which purifiers will best suit your space and budget, as well as informing you about our latest offers.

What's the lifespan of the filter in a Dyson Purifier?

We recommend replacing the HEPA+Carbon filter every 12 months (based on 12 hours a day of use) – so this may vary depending on usage and pollution levels. You'll be notified via the Dyson Link app⁶ or LCD screen when it's time to replace the filter.

Do I need to maintain my Dyson Purifier's filter?

No, unlike some conventional filters which require changing, washing and drying each month, this isn't the case with ours. So there's no time wasted without a working purifier. Our filter is quick and easy to replace – and you'll know exactly when, via the Dyson Link app⁶ or LCD screen.

Can multiple users control the same Dyson Purifier?

Yes, one Dyson Link app account can be used to control up to 15 connected purifiers – or an unlimited number of users can control a single purifier. It will only ever choose the most recent update. For example, if more than one person was updating the scheduling, the purifier will use the most recent change.

Why choose Dyson for business