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Use our step-by-step tool to solve your machine's problem.
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Genuine Dyson spare parts and accessories for your machine:
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Currently out of stock.
$142.99
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Currently out of stock.
$142.99
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Dyson vacuum filter
Dyson vacuum filter
Part No. 972352-01
Replacement Filter for your Dyson cordless vacuum.
$32.99
How to get the best from your Dyson Gen5outsize™ vacuum cleaner.
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Washing the filter
Your Dyson Gen5outsize™ vacuum has a washable filter. We recommend washing it once a month to maintain optimum suction power.
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Washing your brush bar
To maintain performance, it's important to keep your machine's washable brush bar clean. Simply detach, wash with cold water, leave to dry for 24 hours and reattach.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Live chat
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
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