Shop all Dyson upright vacuums
Powerful suction across carpets and hard floors with Ball™ technology for improved manoeuvrability
Exclusive machines and offers
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25.00
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 3 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
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Pay by installments
Pay by installments
What is PayBright?
PayBright is Canada’s leading installment payment platform, providing shoppers with buy now, pay later solutions at their favourite retailers, both in-store and online.
By selecting PayBright as a payment method at checkout, customers can enjoy their purchase immediately, while spreading their payments over time.
30-day money back guarantee
How do I return a product?
Buy risk free with free 30-day returns
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Choose your model
Dyson Ball Animal 3 Complete
176
Reviews
Dyson Ball Animal 3 Complete
5
Star
79
4
Star
32
3
Star
27
2
Star
18
1
Star
20
The best cleaning performance of any upright de-tangling vacuum.¹
Dyson can deep clean your home - and your pet. Includes the Groom tool and Tangle-free turbine tool.
Only at Dyson: Exclusive Model with tools for tough tasks.
Includes 11 tools
See all Hide-
Combination tool
Two tools in one - brush and wide nozzle. For switching between tasks.
-
Stair tool
Velour strips pick up hair and dirt from stairs
-
Mattress tool
Removes dirt and allergens from mattresses and upholstery.
-
Tangle-free turbine tool
The only turbine tool that doesn't tangle. Counter-rotating heads with brushes remove hair from carpets and upholstery. No more tangles.
-
Carbon fibre soft dusting brush
Re-engineered with carbon fibre filaments to capture more fine dust on delicate surfaces.
-
Articulating hard floor tool
Soft nylon bristles gently remove dust. Ultra-slim profile reaches into awkward gaps.
-
Reach under tool
Extends, bends and twists to remove dust and allergens from awkward spaces.
-
Multi-angle brush tool
Twists into different positions and angles for easy high-reach cleaning.
-
Quick-release groom tool
Mess-free grooming for medium- and long-haired dogs
-
Tool holder
Conveniently stores tools on the machine, so you always have them with you as you clean.
-
Tool bag
Stow and organize your Dyson vacuum's tools in this handy bag
$749.99
Dyson Ball Animal 2 Pro
Strongest suction of any vacuum.¹
Engineered for family-sized cleans and larger homes with pets.
8 additional tools for the toughest tasks.
Includes 8 tools
See all Hide-
Articulating hard floor tool
Soft nylon bristles gently remove dust. Ultra-slim profile reaches into awkward gaps.
-
Groom tool
Comfortable, mess-free grooming for medium- and long-haired dogs
-
Stair tool
Velour strips pick up hair and dirt from stairs
-
Reach-under tool
Extends, bends and twists to remove dust and allergens from awkward spaces. Includes an additional nylon brush head for larger debris
-
Tangle-free turbine tool
The only turbine tool that doesn't tangle. Remove hair from carpets.
-
Carbon fibre soft dusting brush
Densely-packed carbon fibre filaments prevent static to capture fine dust
-
Stubborn dirt brush
Stiff nylon bristles dislodge stubborn dirt from floors and furniture
-
Combination tool
Two tools in one - brush and wide nozzle. For switching between tasks.
$699.99
Dyson Ball Allergy+
Strongest suction of any vacuum.¹
Engineered to capture dirt and microscopic dust.
6 additional tools to capture fine dust and allergens.
Includes 6 tools
See all Hide-
Combination tool
Two tools in one - brush and wide nozzle. For switching between tasks.
-
Stair tool
Velour strips pick up hair and dirt from stairs
-
Articulating hard floor tool
Soft nylon bristles gently remove dust. Ultra-slim profile reaches into awkward gaps.
-
Tangle-free turbine tool
The only turbine tool that doesn't tangle. Remove hair from carpets.
-
Carbon fibre soft dusting brush
Densely-packed carbon fibre filaments prevent static to capture fine dust
-
Mattress tool
Removes dirt and allergens from mattresses and upholstery
$599.99
Dyson Ball Origin
Strong suction. Light to manoeuvre.
Self-adjusting cleaner head reconfigured bristles dig deeper into carpets to remove more dirt.
4 additional tools for versatile tasks.
Includes 4 tools
See all Hide-
Combination tool
Two tools in one - brush and wide nozzle. For switching between tasks.
-
Stair tool
Velour strips pick up hair and dirt from stairs
-
Articulating hard floor tool
Soft nylon bristles gently remove dust. Ultra-slim profile reaches into awkward gaps.
-
Stubborn dirt brush
Stiff nylon bristles dislodge stubborn dirt from floors and furniture
$499.99
Dyson Slim Ball Multi Floor
299
Reviews
Dyson Slim Ball Multi Floor
5
Star
207
4
Star
33
3
Star
13
2
Star
14
1
Star
32
Powerful Dyson suction.
Removes dirt and debris from every floor type.
2 standard onboard tools.
Includes 2 tools
See all Hide-
Combination tool
Two tools in one - brush and wide nozzle. For switching between tasks.
-
Stair tool
Velour strips pick up hair and dirt from stairs
Currently out of stock.
$399.99
Promotion
Canada's #1 Vacuum brand for 10 years in row.⁺
⁺Voted by Canadian shoppers, based on the 2023 BrandSpark® Canadian Trust Study.
Key features
-
Ball™ technology
Navigate furniture and obstacles with a simple turn of the wrist, for precise cleaning.
-
Even more power for tough tasks
Engineered for tough tasks across all floors. Powerful cleaning on carpets, wood floors, vinyl and tile.
-
Self-adjusting cleaner head
Active base plate automatically raises and lowers to seal in suction across all floors. Combined with a powerful motorized brush bar, it deep cleans dirt throughout the home.
Buy direct from the people who made it
Direct from Dyson
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25.00
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 3 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
Pay by installments
Pay by installments
What is PayBright?
PayBright is Canada’s leading installment payment platform, providing shoppers with buy now, pay later solutions at their favourite retailers, both in-store and online.
By selecting PayBright as a payment method at checkout, customers can enjoy their purchase immediately, while spreading their payments over time.
30-day money back guarantee
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
*Terms and conditions apply. Click here to see full terms and conditions.
¹Suction tested to ASTM F558 at the cleaner head, dust-loaded against upright market.
Talking to us is easy
-
Use the ‘Live chat’ button in the bottom right of your screen to talk to a Dyson Expert.
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You can call us at 1-877-397-6622