Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
Genuine Dyson spare parts and accessories for your machine:
Part No. 970145-06
It’s important to understand which battery your V11™ requires. Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.Please be aware Dyson V11™ vacuums use two types of battery. Some use a click-in battery while others use a standard screw-in battery. You will be able to tell by checking your machine where the handle meets the battery. If there is a large red button that releases your battery from the main body, then your machine will need this click in battery. If this isn’t the case, please proceed by selecting the standard screw-in battery.
Part No. 970013-02
Replacement Filter for your Dyson cordless vacuum.
Part No. 969350-02
Charges your vacuum with or without the Docking station
Part No. 967612-01
Designed for precise cleaning around edges and narrow gaps.
How to get your Dyson machine working to its full potential.
Washing your Dyson filter is quick and easy and keeps your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.
The 'point and shoot' bin emptying mechanism easily and hygienically ejects dirt. Watch how to do it.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.