Click or press Enter to skip navigation. Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson Pure Hot+Cool Link™ purifier fan heater

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Dyson pure hot+cool link/Dyson pure cool link desk replacement filter

    Part No. 968101-07

    A 360° glass HEPA filter engineered to remove allergens and pollutants.

    $99.99

    See more
  • Remote control

    Part No. 967826-03

    Curved and magnetized to store neatly on the machine

    $32.99

    See more
  • Remote control

    Part No. 967826-02

    Curved and magnetized to store neatly on the machine

    $32.99

    See more
  • Sensor hatch

    Part No. 967451-01

    Replacement sensor hatch for your Dyson purifier.

    Currently out of stock.

    $1.99

    See more

  • How to get your Dyson machine working to its full potential.

  • How to adjust the airflow

    Tweak the airflow angle by holding the base and gently adjusting the main body forwards or backwards.

  • Smooth oscillation

    At the touch of a button, the machine will gently oscillate to project purified air across the room.

     

Control your Dyson purifier or purifier humidifier – with your voice.¹

Amazon Alexa

Ask Alexa to enable the Dyson skill, to control your Dyson purifier.

Google Assistant

Control all of your connected purifiers with Google. Just say “Hey Google” to get started.

Siri Shortcuts

Connect your Dyson machines to Siri Shortcuts and you’ll be able to control them with your voice, on your Apple device.

¹ Requires a compatible voice service. Voice control excludes lighting. Siri shortcuts not compatible with Dyson robot vacuums.

Google is a trademark of Google LLC.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST