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Support for your Dyson Hot+Cool Jet Focus AM09 fan heater

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Remote control

    Part No. 966538-01

    Curved and magnetized to store neatly on the machine

    $22.99

    Learn more
  • Remote control

    Part No. 966538-04

    Curved and magnetized to store neatly on the machine

    $22.99

    Learn more
  • Base

    Part No. 966534-01

    Replacement base for your Dyson fan heater.

    Currently out of stock.

    $24.99

    Learn more
  • Base

    Part No. 966534-02

    Replacement base for your Dyson fan heater.

    $32.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • Adjust the airflow

    Tweak the airflow angle by holding the base and gently adjusting the main body forwards or backwards.

  • Smooth oscillation

    At the touch of a button, the fan will gently oscillate to heat and cool a wider area.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST