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Use our step-by-step tool to solve your machine's problem.
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Genuine Dyson spare parts and accessories for your machine:
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How to get your Dyson machine working to its full potential.
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How to wash the filter
Microscopic dust can accumulate in your filter and affect its performance. We recommend washing it at least once a month, or more frequently if needed. After it’s clean, always leave to dry for 24+ hours.
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Charging your battery
To learn more about battery maintenance and charging your Dyson V9 vacuum, watch this video.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Live chat
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
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