Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
Genuine Dyson spare parts and accessories for your machine:
Part No. 970013-02
Replacement Filter for your Dyson cordless vacuum.
Part No. 970938-01
It’s important to understand which battery your V11™ requires. Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.
Please be aware Dyson V11™ vacuums use two types of battery. Some use a click-in battery while others use a standard screw-in battery. You will be able to tell by checking your machine where the handle meets the battery. If there is a large red button that releases your battery from the main body, then your machine will need this click in battery. If this isn’t the case, please proceed by selecting the standard screw-in battery.
Part No. 965443-01
Replacement bin for your Dyson cordless vacuum.
Part No. 969350-02
Charges your vacuum with or without the Docking station
How to get your Dyson machine working to its full potential.
As you vacuum, a piezo sensor counts and measures the microscopic particles picked up. Results are displayed in a graph on-screen, with particles ranked into four sizes, from 0–500 microns (µm) and above.¹
Hard floor specialist. 25cm-wide cleaner head with soft nylon and anti-static carbon fibre filaments, removes fine dust from hard floors and narrow gaps. With a low profile to reach further under furniture.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.