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Support for your Dyson V15 Detect™ vacuum

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Filter

    Part No. 970013-02

    Replacement Filter for your Dyson cordless vacuum.

    $32.99

    Learn more
  • Additional click-in battery

    Part No. 970938-01

    Additional battery clicks into place to extend run time. Can be charged on or off your machine.

    This spare part isn’t currently available. Please contact us with any questions.

  • Bin

    Part No. 965443-01

    Replacement bin for your Dyson cordless vacuum.

    Currently out of stock.

    $39.99

    Learn more
  • Charger

    Part No. 969350-02

    Charges your vacuum with or without the Docking station

    Currently out of stock.

    $32.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • Getting to know your LCD screen

    As you vacuum, a piezo sensor counts and measures the microscopic particles picked up. Results are displayed in a graph on-screen, with particles ranked into four sizes, from 0–500 microns (µm) and above.¹

  • Laser Slim Fluffy™ cleaner head

    Hard floor specialist. 25cm-wide cleaner head with soft nylon and anti-static carbon fibre filaments, removes fine dust from hard floors and narrow gaps. With a low profile to reach further under furniture.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST