Get more from your Dyson with the MyDyson™ app▴
Expert guides and content. Machine enhancements and upgrades. Tailored 24/7 support.
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Genuine Dyson spare parts and accessories for your machine:
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Battery
Part No. 965470-01
Replacement battery for your Dyson V12 Detect Slim cordless vacuum.
$174.99
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Charger
Part No. 969350-02
Charges your vacuum with or without the Docking station
Currently out of stock.
$32.99
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How to get your Dyson machine working to its full potential.
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Getting to know your LCD screen
As you vacuum, a piezo sensor counts and measures the microscopic particles picked up. Results are displayed in a graph on-screen, with particles ranked into four sizes, from 0–500 microns (µm) and above.¹
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Laser Slim Fluffy™ cleaner head
Hard floor specialist. 25cm-wide cleaner head with soft nylon and anti-static carbon fibre filaments, removes fine dust from hard floors and narrow gaps. With a low profile to reach further under furniture.
▴The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Live chat
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
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Phone
Call us on 1-877-397-6622
- Mon - Fri: 8am - 7pm, EST
- Saturday: 9am - 5pm, EST
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