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Support for your Dyson Cyclone V10™ cordless stick vacuum

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Battery

    Part No. 969352-03

    Replacement power pack and screws for your Dyson vacuum cleaner.

    $175.00

    See more
  • Filter

    Part No. 969082-01

    Replacement filter for your Dyson vacuum cleaner.

    $43.99

    See more
  • Charger

    Part No. 969350-02

    Charges your vacuum with or without the Docking station

    Currently out of stock.

    $32.99

    See more
  • Crevice tool

    Part No. 967612-01

    Designed for precise cleaning around edges and narrow gaps.

    $23.99

    See more

  • How to get your Dyson machine working to its full potential.

  • How to wash your filter

    Washing your Dyson filter is quick and easy. Clean it regularly to keep your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.

  • How to respond to light signals

    Learn about the lights on your machine and what to do if they turn on, or start flashing.

MyDyson logo
Phone with MyDyson app showing what's inside a Dyson cordless vacuum.

Get more from your Dyson with the MyDyson™ app▴

Expert guides and content. Machine enhancements and upgrades. Tailored 24/7 support.

The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST

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