Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
Genuine Dyson spare parts and accessories for your machine:
Part No. 970938-01
Replacement or additional click-in battery for your Dyson V11™, Dyson Outsize, or V15 Detect™ vacuum. Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.
Part No. 970422-01
Replacement filter for your Dyson cordless vacuum.
Part No. 969350-02
Charges your vacuum with or without the Docking station
Part No. 967479-05
Great for cleaning smaller surfaces, upholstery and stairs
How to get your Dyson machine working to its full potential.
Washing your Dyson filter is quick and easy and keeps your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.
We recommend washing your filter once a month, for your vacuum to perform at its best. See how to do it quickly and easily.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.