Click or press Enter to skip navigation. Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Let's get your machine working

Dyson DC37 Multi Floor Pro
Dyson DC37 Multi Floor Pro

Let's get your machine working

Dyson DC37 Multi Floor Pro
See all steps

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 923410-23

Replacement cyclone for your Dyson vacuum cleaner.

$69.99

Cyclone

Cyclone

Part no. 923410-23

Replacement cyclone for your Dyson vacuum cleaner.

$69.99

Currently out of stock.

$69.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 923411-01

Replacement bin for your Dyson vacuum cleaner.

$35.99

Bin

Bin

Part no. 923411-01

Replacement bin for your Dyson vacuum cleaner.

$35.99

Currently out of stock.

$35.99

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 918068-02

Two tools in one, for versatile cleaning around the home.

$20.99

Combination tool

Combination tool

Part no. 918068-02

Two tools in one, for versatile cleaning around the home.

$20.99

$20.99

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 923410-23

Replacement cyclone for your Dyson vacuum cleaner.

$69.99

Cyclone

Cyclone

Part no. 923410-23

Replacement cyclone for your Dyson vacuum cleaner.

$69.99

Currently out of stock.

$69.99

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 923410-23

Replacement cyclone for your Dyson vacuum cleaner.

$69.99

Cyclone

Cyclone

Part no. 923410-23

Replacement cyclone for your Dyson vacuum cleaner.

$69.99

Currently out of stock.

$69.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 966252-02

Replacement hose for your Dyson vacuum cleaner.

$69.99

Hose

Hose

Part no. 966252-02

Replacement hose for your Dyson vacuum cleaner.

$69.99

$69.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Stair tool is not working. You can solve this by ordering a new one below.

Stair tool

Part no. 914417-01

Replacement stair tool for your Dyson vacuum cleaner.

$10.99

Stair tool

Stair tool

Part no. 914417-01

Replacement stair tool for your Dyson vacuum cleaner.

$10.99

$10.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Extension tube is not working. You can solve this by ordering a new one below.

Extension tube

Part no. 917260-01

Replacement extension tube for your Dyson vacuum cleaner.

$35.99

Extension tube

Extension tube

Part no. 917260-01

Replacement extension tube for your Dyson vacuum cleaner.

$35.99

Currently out of stock.

$35.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.