Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Please check the following:
Is the power cord or plug damaged?
Check other household appliances.
Check the light in another socket.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Ensure the jack plug is inserted by threading through the clamp.
Push the jack plug into the base.
Ensure the light is plugged into a wall socket and switched on.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
Check that the wheel carriage plates are screwed together currently.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Unplug the light and leave for 5 minutes.
Plug the light in and switch on.
You might need to arrange a visit from a Dyson expert.
It looks like the Power supply isn't working. A new one will need to be replaced by a Dyson Expert.
Please contact us. Our helpline will be able to arrange an appointment for you.
Power supply
Part no. 967247-08
Replacement power supply for your Dyson.
$32.99
Power supply
Part no. 967247-08
Replacement power supply for your Dyson.
$32.99
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Check that the wheel carriage plates are screwed together currently.
Ensure the following before starting the checks.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment and proceed to screw until securely clamped.
Please check the following:
Is the power cord or plug damaged?
Check other household appliances.
Check the light in another socket.
Ensure the jack plug is inserted by threading through the clamp.
Push the jack plug into the base.
Ensure the light is plugged into a wall socket and switched on.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
Check that the wheel carriage plates are screwed together currently.
Follow the procedure image for correct assembly.
Ensure the light is at the top before carrying out the checks. Failure to do this will cause the weight to drop.
Use Hex key provided to remove the three screws.
Be careful to capture all screws when they are loosened.
Hold the heat sink at all times when removing from the upright.
Ensure the red tape on the plates covering the contacts has been removed.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Thread the jack plug through the clamp.
Remove tape from the upright.
Push the clamp up onto the upright.
Push the jack plug into the base.
Remove the red tape from the mounting plates to expose the electrical contacts.
Remove red tape on detachable arm.
Align the squares and screw holes on the heat sink arm and the upright.
Press the two parts together with one hand.
Loosely screw in the three screws.
Recheck alignment.
Proceed to screw until securely clamped.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Press the power button to switch on.
Hold the switch down to use the dimmer switch.
The LED head can be positioned directionally in 3 axes.
Only use the heat sink arm to reposition.
Dyson CSYS Clamp (Silver)
Talking to us is easy
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Message us “Hello” or “Help” on Whatsapp
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
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You can call us at 1-877-397-6622
