Activate your warranty
You can get support that's tailored to you, owner exclusives and more when you register your straightener.
Maintaining your machine
Don't overfill it
Keep one eye on the bin and empty it as soon as debris reaches the MAX marker to maintain suction.
Wash the filter regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 12 hours) before refitting.
Switch tools quickly
Just slide your chosen tool onto the inlet pipe until you hear a click.
Frequently asked questionsHow often do the filters on this machine need washing?
It is recommended that you clean both of the filters at least once every three months. Filter maintenance instructions can be found in the machine's user guide.Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.
Tools to tackle more
Mini soft dusting brush
Part No. 912697-01
Soft bristles lift dust and allergens from flat surfaces and furniture.
Stubborn dirt brush
Part No. 918508-01
Stiff nylon bristles dislodge stubborn dirt from floors and furniture
Wide nozzle tool
Part No. 912698-02
Increases the suction surface area, for easier pick-up on flat surfaces like carpet and upholstery.
The Dyson warranty
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.
Freephone and live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts
Replacement parts if something goes wrong during your warranty period.
If we can’t repair your machine, we’ll replace it while it's under warranty.
We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.