Holiday gift ideas
Unwrap Dyson technology this holiday
Unwrap Dyson technology this holiday
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25.00
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 2 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: $25 |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Best price guaranteed
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Canadian Tire, Best Buy, Costco, Walmart, Hudson’s Bay, Bed Bath & Beyond, Home Depot, The Shopping Channel, Rona, Home Hardware, Lowes, Visions, London Drugs, Holt Renfrew, Nordstrom, Shoppers Drug Mart and Sephora
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or demonstrator product
• Product price must not be lower due to an advertising error or misprint
30-day money back guarantee
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from Dyson please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Enhanced styling. Half the damage.¹ Cord-free.
Engineered to create a range of styles.
Complimentary presentation case and brush set worth $119.
819 Reviews
Protects and neatly stores your straightener, display stand and charging cable.
Smooths your hair before styling, or during blow drying.
Stores and charges the straightener when not in use.
Glides easily through wet and dry hair – with minimal friction.
Safely stores the straightener, with a separate protector for the Flight-ready tag.
Rotates for hassle-free straightening while charging.
Enhanced styling. Half the damage.¹ Cord-free.
Engineered to create a range of styles.
819 Reviews
Stores and charges the straightener when not in use.
Replacement heat-resistant travel pouch for your Dyson Corrale™ straightener.
Rotates for hassle-free straightening while charging.
Enhanced styling. Half the damage.¹ Cord-free.
Engineered to create a range of styles.
819 Reviews
Stores and charges the straightener when not in use.
Safely stores the straightener, with a separate protector for the Flight-ready tag.
Rotates for hassle-free straightening while charging.
Enhanced styling. Half the damage.¹ Cord-free.
Engineered to create a range of styles.
819 Reviews
Stores and charges the straightener when not in use.
Replacement heat-resistant travel pouch for your Dyson Corrale™ straightener.
Rotates for hassle-free straightening while charging.
Enhanced styling. Half the damage.¹ Cord-free.
Engineered to create a range of styles.
819 Reviews
Stores and charges the straightener when not in use.
Rotates for hassle-free straightening while charging.
Safely stores the straightener, with a separate protector for the Flight-ready tag.
Up to 60 minutes of run time¹
30% more suction than the Dyson V8™ vacuum. Engineered for strong cleaning performance.
Exclusive colour only available from Dyson.
285 Reviews
Our most powerful cleaner head yet. Cleans across carpets and hard floors.
Great for cleaning smaller surfaces, upholstery and stairs
Easy, vacuum-assisted dusting. Soft nylon bristles clean delicate surfaces.
Two tools in one, for versatile cleaning around the home
Designed for precise cleaning around edges and narrow gaps.
Wall-mounted dock to recharge your vacuum and tidily store tools
Charges your vacuum with or without the Docking station
Up to 60 minutes of run time¹
30% more suction than the Dyson V8™ vacuum. Engineered for strong cleaning performance.
327 Reviews
Our most powerful cleaner head yet. Cleans across carpets and hard floors.
Great for cleaning smaller surfaces, upholstery and stairs
Easy, vacuum-assisted dusting. Soft nylon bristles clean delicate surfaces.
Two tools in one, for versatile cleaning around the home
Designed for precise cleaning around edges and narrow gaps.
Wall-mounted dock to recharge your vacuum and tidily store tools
Charges your vacuum with or without the Docking station
Strongest suction of any vacuum.¹
Engineered for family-sized cleans and larger homes with pets.
8 additional tools for the toughest tasks.
50 Reviews
Two tools in one - brush and wide nozzle. For switching between tasks.
Velour strips pick up hair and dirt from stairs
Soft nylon bristles gently remove dust. Ultra-slim profile reaches into awkward gaps.
The only turbine tool that doesn't tangle. Remove hair from carpets.
Densely-packed carbon fibre filaments prevent static to capture fine dust
Stiff nylon bristles dislodge stubborn dirt from floors and furniture
Comfortable, mess-free grooming for medium- and long-haired dogs
Extends, bends and twists to remove dust and allergens from awkward spaces. Includes an additional nylon brush head for larger debris
Strongest suction of any vacuum.¹
Engineered to capture dirt and microscopic dust.
6 additional tools to capture fine dust and allergens.
40 Reviews
Two tools in one - brush and wide nozzle. For switching between tasks.
Velour strips pick up hair and dirt from stairs
Soft nylon bristles gently remove dust. Ultra-slim profile reaches into awkward gaps.
The only turbine tool that doesn't tangle. Remove hair from carpets.
Densely-packed carbon fibre filaments prevent static to capture fine dust
Removes dirt and allergens from mattresses and upholstery
Up to 120 minutes of run time⁴
100% more suction than the Dyson V8™ vacuum. Dyson's most powerful, intelligent cordless vacuum with HEPA filtration².
New High Torque anti-tangle cleaner head and new Laser Slim Fluffy™ cleaner head reveals microscopic dust on hard floors.⁵
983 Reviews
Laser reveals microscopic dust on hard floors. Soft nylon and anti-static carbon fiber filaments capture dust from hard floors.
Powerfully picks up dust and hair from all floors. Anti-tangle comb clears hair from the brush bar.
Additional battery clicks into place to extend run time. Can be charged on or off your machine.
Mini de-tangling brush bar picks up long hair and pet hair. Fast.
Crevice tool with LED lights lets you reach into dark, narrow spaces and see where you’re cleaning.
Two tools in one, for versatile cleaning around the home
With soft nylon bristles to clean delicate surfaces and fabrics.
Stiff nylon bristles dislodge stubborn dirt from floors and furniture.
Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.
Wall-mounted dock to recharge your vacuum and tidily store tools.
Charges your vacuum with or without the Docking station
Additional Charger for your vacuum
HEPA H13 purifier, humidifier and fan. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns.
Detects and destroys formaldehyde. Automatically senses and displays real-time air quality.
19 Reviews
Curved and magnetised to store neatly on top of the machine
Filter for your Dyson Purifier
HEPA H13 purifier, humidifier and fan. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns.
Automatically senses and displays real-time air quality.
23 Reviews
Filter for your Dyson Purifier
Curved and magnetised to store neatly on the machine.
HEPA H13 purifier, fan and heater. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns.
Automatically senses and displays real-time air quality.
278 Reviews
Curved and magnetized to store neatly on the machine
Filter for your Dyson Purifier
HEPA H13 purifier and fan. Ideal for larger spaces.
Removes 99.97% of pollutants as small as 0.3 microns.
Automatically senses and displays real-time air quality.
175 Reviews
Curved and magnetised to store neatly on the machine
Filter for your Dyson Purifier
Customize a presentation case and enjoy complimentary gift wrapping when you purchase hair care technology at the Dyson Demo Store.
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25.00
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 3 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: $25 |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Best price guaranteed
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Canadian Tire, Best Buy, Costco, Walmart, Hudson’s Bay, Bed Bath & Beyond, Home Depot, The Shopping Channel, Rona, Home Hardware, Lowes, Visions, London Drugs, Holt Renfrew, Nordstrom, Shoppers Drug Mart and Sephora
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or demonstrator product
• Product price must not be lower due to an advertising error or misprint
30-day money back guarantee
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from Dyson please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
*Terms and conditions apply. Click here to see full terms and conditions.
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