
Science, not guesswork
At Dyson, we want to know everything there is to know about hair. We're obsessed with the science behind hair and use it to engineer our technology. No guesswork, no gimmicks, just tried and tested science.
The hair lifecycle
Each strand goes through the hair life cycle. A continuous process of growth, rest, and shedding that includes the anagen, catagen, and telogen phases.
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Lifespan of a hair in years
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Up to 100 hair strands are lost each day
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There can be as many as 150,000 hairs on a human head
What your hair type means for you
Understanding your hair type can help you learn how to define and take care of your hair – and choose the best technology for you. We can roughly categorize 'hair shape' into four main groups.
Type 1
Straight to wavy hair. Straighter hair has a round cross-sectional area. This hair type can require washing more regularly than other types of hair to avoid a build-up of oils.
Type 2
Wavy to curly hair. Type 2 hair is often described as a wavy ’S’ shape with a round cross-sectional area, but is flatter than type 1 hair. This hair type also requires regular washing as oil can progress down the hair strand more easily.
Type 3
Curly hair with tighter ringlets. Curly hair can suffer from dryness due to a lack of sebum across the hair shaft. It’s important not to use excessive heat when styling, and retaining as much natural oil as possible is crucial.
Type 4
Curly to coily hair. Type 4 hair has a flatter, more ellipsoid shape to form tight coils. These can tangle more easily, and be fragile when exposed to excessive heat. Type 4 hair can also be washed less regularly.

Hair density vs hair thickness
Hair thickness can be made up of two factors – density and strand width. Density is the amount of strands you have, while width is the thickness of the strand.
If you're not sure what strand width your hair is, take a piece and rub it between two fingers. If it feels like cotton, your hair is coarse. If you can barely feel it, your hair is fine.
Avoiding exposure to excessive heat
In a recent survey, 70% of people said they are concerned about their scalp.¹
Dyson Global Hair Survey
2023
Globally, 7/10 respondents say their hair is damaged.¹
Dyson Global Hair Survey
2023
'The best way to healthy hair is through prevention and minimizing exposure to causes of damage.'¹
Rob Smith, Dyson Senior Hair Specialist
2022
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Healthy scalp, healthy growth
Damaging your scalp barrier within the first two weeks when a hair follicle grows can impact the hair's development. Keeping your scalp healthy and balanced will help your hair to reach potential healthy growth.

Healthy scalp, healthy growth
Damaging your scalp barrier within the first two weeks when a hair follicle grows can impact the hair's development. Keeping your scalp healthy and balanced will help your hair to reach potential healthy growth.
Balancing act
The scalp consists of a complex microbiome, but an imbalance can lead to skin irritation, inflammation and follicle damage. Other factors can include genetics, hormones, pollution and extreme weather.

Balancing act
The scalp consists of a complex microbiome, but an imbalance can lead to skin irritation, inflammation and follicle damage. Other factors can include genetics, hormones, pollution and extreme weather.
Cleaning up myths
Washing your hair regularly promotes a healthy scalp microbiome and can keep your hair free of pollutants. However, training your scalp to become less oily by washing it less' is a myth, so balance is key.

Cleaning up myths
Washing your hair regularly promotes a healthy scalp microbiome and can keep your hair free of pollutants. However, training your scalp to become less oily by washing it less' is a myth, so balance is key.
For each hair type
Consider your hair type when washing or treating your hair, as the requirements can vary. For example, some hair types may need different frequencies and formulations for the best results.

For each hair type
Consider your hair type when washing or treating your hair, as the requirements can vary. For example, some hair types may need different frequencies and formulations for the best results.

The Dyson Solution
At Dyson we strive to create machines which avoid excessive heat. By precisely engineering technology for your hair type, we can create the great styles while avoiding damage.
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Dyson Airwrap™ multi-styler
Combining powerful airflow with Intelligent heat control, the Dyson Airwrap™ multi-styler can create multiple styles using the Coanda effect, not excessive heat.
-
Dyson Supersonic™ hair dryer
The Dyson Supersonic™ hair dryer is fast drying with no excessive heat. For precision styling with controlled airflow, to embrace hair's natural shape.
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Dyson Airstrait™ straightener
The Dyson Airstrait™ straightener dries and straightens hair simultaneously. Take hair from wet to a natural straight style - with one machine, and no heat damage.
Choose your model
Click 'See Details' below to explore all colour options
Dyson Airwrap i.d.™ multi-styler and dryer - Straight+Wavy (Jasper Plum)
10687
Ratings
Dyson Airwrap i.d.™ multi-styler and dryer - Straight+Wavy (Jasper Plum)
5
Star
8970
4
Star
793
3
Star
307
2
Star
213
1
Star
404
Perfect curls at the touch of a button. A faster, easier way to achieve long lasting curls¹.
Multi-styler connects to the MyDyson™ app to create a personalized curling routine according to your hair profile.
6-in-1: Dry. Curl. Shape. Smooth. Volumize and hide-flyaways. With no heat damage.
8 attachments included
See all Hide-
Conical Airwrap™ barrel
Engineered to style closer to the root, for more defined curls in all hair types.*
-
40mm Airwrap™ long barrel
Create loose, bouncy curls and waves in both directions – with one barrel. Engineered for longer hair.
-
Large round volumizing brush
Long, fine bristles direct air deep into the hair to deliver volume and body, creating tension to shape the hair as it dries.
-
Fast dryer
For fast drying before you style. Dries hair from wet to damp so it's ready for styling.
-
Dryer+Flyaway smoother
The 2-in-1 Coanda smoothing dryer dries, smooths and hides flyaways. Either blow dry or rough dry hair with powerful airflow, or switch modes to reduce flyaways for a smooth, sleek finish.
-
Soft smoothing brush
Shape fine hair with increased control, for straight styles using Enhanced Coanda airflow.* *Vs. original Dyson Airwrap™ smoothing brushes.
-
Presentation case
Cushioned with soft fabric. Protects and neatly stores your Dyson Airwrap™ multi-styler and dryer and attachments.
-
Filter cleaning brush
Filter cleaning brush for your Dyson Airwrap™ multi-styler and dryer.
$799.99
Pay by installments with 0% interest from Affirm
Dyson Airwrap i.d.™ multi-styler and dryer - Straight+Wavy (Ceramic Pink/Rose Gold)
10687
Ratings
Dyson Airwrap i.d.™ multi-styler and dryer - Straight+Wavy (Ceramic Pink/Rose Gold)
5
Star
8970
4
Star
793
3
Star
307
2
Star
213
1
Star
404
Achieve more consistent curls, faster, and without the guesswork.¹ Wrap. Style. Set. At the touch of a button.
Multi-styler connects to the MyDyson™ app to create a personalised curling routine according to your hair profile.
6-in-1: Dry. Curl. Shape. Smooth. Volumise and hide-flyaways. With no heat damage.
8 accessories included
See all Hide-
Conical Airwrap™ barrel
Engineered to style closer to the root, for more defined curls in all hair types.*
-
40mm Airwrap™ Long Barrel
Create loose, bouncy curls and waves in both directions – with one barrel. Engineered for longer hair.
-
Large round volumizing brush
Long, fine bristles direct air deep into the hair to deliver volume and body, creating tension to shape the hair as it dries.
-
Fast dryer
For fast drying before you style. Dries hair from wet to damp so it's ready for styling.
-
Dryer+Flyaway smoother
The 2-in-1 Coanda smoothing dryer dries, smooths and hides flyaways. Either blow dry or rough dry hair with powerful airflow, or switch modes to reduce flyaways for a smooth, sleek finish.
-
Soft smoothing brush
Shape fine hair with increased control, for straight styles using Enhanced Coanda airflow.*
-
Presentation case
Cushioned with soft fabric. Protects and neatly stores your Dyson Airwrap™ multi-styler and dryer and attachments.
-
Filter cleaning brush
Filter cleaning brush for your Dyson Airwrap™ multi-styler and dryer.
$799.99
Pay by installments with 0% interest from Affirm
Dyson Airwrap i.d.™ multi-styler and dryer - Curly+Coily (Jasper Plum)
10687
Ratings
Dyson Airwrap i.d.™ multi-styler and dryer - Curly+Coily (Jasper Plum)
5
Star
8970
4
Star
793
3
Star
307
2
Star
213
1
Star
404
Perfect curls at the touch of a button. A faster, easier way to achieve long lasting curls¹.
Multi-styler connects to the MyDyson™ app to create a personalized curling routine according to your hair profile.
6-in-1: Dry. Curl. Smooth. Volumize. Stretch. Diffuse. With no heat damage.
8 accessories included
See all Hide-
Conical Airwrap™ barrel
Engineered to style closer to the root, for more defined curls in all hair types.*
-
Large round volumizing brush
Long, fine bristles direct air deep into the hair to deliver volume and body, creating tension to shape the hair as it dries.
-
Wave+Curl diffuser
One attachment, two modes for waves, curls and coils. Dome mode enhances and defines natural shapes. Diffuse mode adds volume and texture.
-
Wide-tooth comb
Helps shape and lengthen curly and coily hair as it dries.
-
Fast dryer
For fast drying before you style. Dries hair from wet to damp so it's ready for styling.
-
Firm smoothing brush
For straight styles. Firm bristles smooth curly hair with enhanced Coanda airflow.
-
Presentation case
Cushioned with soft fabric. Protects and neatly stores your Dyson Airwrap™ multi-styler and dryer and attachments.
-
Filter cleaning brush
Filter cleaning brush for your Dyson Airwrap™ multi-styler and dryer.
$799.99
Pay by installments with 0% interest from Affirm
Dyson Airwrap i.d.™ multi-styler and dryer - Curly+Coily (Ceramic Pink/Rose Gold)
10687
Ratings
Dyson Airwrap i.d.™ multi-styler and dryer - Curly+Coily (Ceramic Pink/Rose Gold)
5
Star
8970
4
Star
793
3
Star
307
2
Star
213
1
Star
404
Perfect curls at the touch of a button. A faster, easier way to achieve long lasting curls¹.
Multi-styler connects to the MyDyson™ app to create a personalized curling routine according to your hair profile.
6-in-1: Dry. Curl. Smooth. Volumize. Stretch. Diffuse. With no heat damage.
8 accessories included
See all Hide-
Conical Airwrap™ barrel
Engineered to style closer to the root, for more defined curls in all hair types.*
-
Large round volumizing brush
Long, fine bristles direct air deep into the hair to deliver volume and body, creating tension to shape the hair as it dries.
-
Wave+Curl diffuser
One attachment, two modes for waves, curls and coils. Dome mode enhances and defines natural shapes. Diffuse mode adds volume and texture.
-
Fast dryer
For fast drying before you style. Dries hair from wet to damp so it's ready for styling.
-
Wide-tooth comb
Engineered to detangle, shape and lengthen curly or coily hair.
-
Firm smoothing brush
For straight styles. Firm bristles smooth curly hair with enhanced Coanda airflow.
-
Presentation case
Cushioned with soft fabric. Protects and neatly stores your Dyson Airwrap™ multi-styler and dryer and attachments.
-
Filter cleaning brush
Filter cleaning brush for your Dyson Airwrap™ multi-styler and dryer.
$799.99
Pay by installments with 0% interest from Affirm
Dyson Airstrait™ straightener (Jasper Plum)
12208
Ratings
Dyson Airstrait™ straightener (Jasper Plum)
5
Star
9653
4
Star
1315
3
Star
466
2
Star
247
1
Star
527
Wet to dry straightening, with air.
No hot plates. No extreme heat.¹
Engineered to create a natural straight style.
2 accessories included
See all Hide-
Heat resistant mat
For safe placement during and after styling.
-
Presentation case
Protects and neatly stores your Dyson Airstrait™ straightener.
$699.99
Pay by installments with 0% interest from Affirm
Dyson Airstrait™ straightener (Ceramic Pink/Rose Gold)
12208
Ratings
Dyson Airstrait™ straightener (Ceramic Pink/Rose Gold)
5
Star
9653
4
Star
1315
3
Star
466
2
Star
247
1
Star
527
Wet to dry straightening, with air.
No hot plates. No heat damage¹.
Engineered to create a natural straight style.
1 accessory included
See all HideHeat resistant mat
For safe placement during and after styling.

$699.99
Pay by installments with 0% interest from Affirm
Dyson Supersonic r™hair dryer (Jasper Plum)
342
Ratings
Dyson Supersonic r™hair dryer (Jasper Plum)
5
Star
266
4
Star
51
3
Star
12
2
Star
4
1
Star
9
Our most powerful, yet lightest⁰ hair dryer.
Precision drying for a smoother finish. More shine.⁰ No heat damage.
Intelligent attachments preset by experts for optimal performance.
6 accessories included
See all Hide-
Flyaway Attachment
Attracts longer hairs and hides flyaways on finishes styles, using the Coanda effect.
-
Professional Concentrator
Focuses air precisely where you need it.
-
Powerful air attachment
Produces high-velocity airflow to dry hair fast.
-
Wide Tooth Comb
Engineered to de-tangle and lengthen hair as it dries.
-
Diffuser
Helps reduce frizz and define curls, coils and waves.
-
Presentation case
Protect your Dyson Supersonic™ hair dryer with our presentation case.
$729.99
Pay by installments with 0% interest from Affirm
Dyson Supersonic r™hair dryer (Ceramic Pink)
342
Ratings
Dyson Supersonic r™hair dryer (Ceramic Pink)
5
Star
266
4
Star
51
3
Star
12
2
Star
4
1
Star
9
Our most powerful, yet lightest⁰ hair dryer.
Precision drying for a smoother finish. More shine.⁰⁰ No heat damage.
Intelligent attachments preset by experts for optimal performance.
5 accessories included
See all Hide-
Flyaway Attachment
Attracts longer hairs and hides flyaways on finishes styles, using the Coanda effect.
-
Professional Concentrator
Focuses air precisely where you need it.
-
Powerful air attachment
Produces high-velocity airflow to dry hair fast.
-
Wide Tooth Comb
Engineered to de-tangle and lengthen hair as it dries.
-
Diffuser
Helps reduce frizz and define curls, coils and waves.
$729.99
Pay by installments with 0% interest from Affirm
Dyson Supersonic Nural™ hair dryer (Jasper Plum)
5420
Ratings
Dyson Supersonic Nural™ hair dryer (Jasper Plum)
5
Star
4914
4
Star
297
3
Star
78
2
Star
42
1
Star
89
Auto-adapts to enhance natural shine and protect scalp health.¹
Fast, intelligent drying. No heat damage.
Intelligent attachments for all hair types.
6 accessories included
See all Hide-
Flyaway attachment
Style and finish with Coanda airflow. Two modes in one.
-
Styling concentrator
Re-engineered with a wider, thinner blade of air for precision styling.
-
Gentle air attachment
Fast yet gentle for comfortable up-close drying and styling.
-
Wide-tooth comb
Engineered to detangle, shape and lengthen curly or coily hair.
-
Wave+Curl diffuser
A new format diffuser that disperses airflow in two different ways.
-
Presentation case
Protect your Dyson Supersonic™ hair dryer with our presentation case.
$629.99
Pay by installments with 0% interest from Affirm
Dyson Supersonic Nural™ hair dryer (Ceramic pink/Rose gold)
5420
Ratings
Dyson Supersonic Nural™ hair dryer (Ceramic pink/Rose gold)
5
Star
4914
4
Star
297
3
Star
78
2
Star
42
1
Star
89
Auto-adapts to enhance natural shine and protect scalp health.¹
Fast, intelligent drying. No heat damage.
Intelligent attachments for all hair types.
5 attachments included
See all Hide-
Flyaway attachment
Style and finish with Coanda airflow. Two modes in one.
-
Styling concentrator
Re-engineered with a wider, thinner blade of air for precision styling.
-
Gentle air attachment
Fast yet gentle for comfortable up-close drying and styling.
-
Wide-tooth comb
Engineered to detangle, shape and lengthen curly or coily hair.
-
Wave+Curl diffuser
A new format diffuser that disperses airflow in two different ways.
$629.99
Pay by installments with 0% interest from Affirm
Dyson Airwrap™ multi-styler and dryer Complete Long Diffuse (Strawberry Bronze/Blush Pink)
46992
Ratings
Dyson Airwrap™ multi-styler and dryer Complete Long Diffuse (Strawberry Bronze/Blush Pink)
5
Star
38591
4
Star
4156
3
Star
1478
2
Star
1010
1
Star
1757
Dry. Curl. Shape. Smooth and hide flyaways. With no heat damage.
Engineered for multiple hair types.
Includes special edition presentation case, Detangling comb, and Paddle brush.
9 accessories included
See all Hide-
Diffuser
Enhances and defines natural waves, curls, and coils by dispersing air evening around your hair. Helps to create volume and reduce frizz.
-
Large round volumizing brush
Large round volumizing brush with long, fine bristles for increased tension when styling. Engineered for longer hair, to shape and create more volume.
-
30mm Airwrap™ Long Barrel
Create clockwise and counterclockwise curls with one barrel, using the rotating cool tip. Enhanced Coanda airflow attracts and self-wraps hair in both directions.
-
Dryer+Flyaway smoother
The 2-in-1 smoothing dryer dries, smooths and hides flyaways. Either blow dry or rough dry hair with powerful airflow, or switch modes to reduce flyaways for a smooth, sleek finish.
-
Firm smoothing brush
Firm bristles smooth frizz-prone hair with enhanced Coanda airflow to attract and align hair to the surface of the brush to share with increased control.
-
Wide-tooth comb
Helps shape and lengthen curly and coily hair as it dries.
-
Detangling Comb
Engineered with wide, polished teeth to glide easily through wet and dry hair - detangling with minimal friction.
-
Presentation case
Cushioned with soft fabric to protect from dents and scratches.
-
Filter cleaning brush
Filter cleaning brush for your Dyson Airwrap™ multi-styler and dryer.
$799.99
Pay by installments with 0% interest from Affirm
Dyson Supersonic Nural™ (Strawberry Bronze/Blush Pink)
5420
Ratings
Dyson Supersonic Nural™ (Strawberry Bronze/Blush Pink)
5
Star
4914
4
Star
297
3
Star
78
2
Star
42
1
Star
89
Auto-adapts to enhance natural shine and protect scalp health.¹
Fast, intelligent drying. No heat damage.
Intelligent attachments for all hair types.
6 attachments included
See all Hide-
Flyaway attachment
Style and finish with Coanda airflow. Two modes in one.
-
Styling concentrator
Re-engineered with a wider, thinner blade of air for precision styling.
-
Gentle air attachment
Fast yet gentle for comfortable up-close drying and styling.
-
Wide-tooth comb
Engineered to detangle, shape and lengthen curly or coily hair.
-
Wave+Curl diffuser
A new format diffuser that disperses airflow in two different ways.
-
Presentation case
Cushioned with soft fabric to protect from dents and scratches.
$629.99
Pay by installments with 0% interest from Affirm
Dyson Supersonic™ hair dryer (Prussian Blue/Copper)
24265
Ratings
Dyson Supersonic™ hair dryer (Prussian Blue/Copper)
5
Star
20628
4
Star
1965
3
Star
542
2
Star
352
1
Star
778
Powerful Dyson digital motor V9. Five magnetic styling tools. Intelligent processor in the head.
Includes Flyaway attachment for smooth, shiny hair¹.
Only at Dyson: Includes Dyson-designed presentation case in Prussian blue.
6 accessories included
See all Hide-
Flyaway attachment
Hides flyaways in one pass. For a smooth, shiny finish¹.
-
Styling concentrator
Style your hair one section at a time with precise, controlled airflow.
-
Gentle Air Attachment
Diffuses air to create a gentle, cooler airflow - while still drying hair fast.
-
Wide-tooth Comb
Engineered for curly and textured hair. Creates volume and shape.
-
Diffuser
Disperses air evenly around your ringlets, helping to reduce frizz.
-
Dark Blue presentation case
Neatly stores your Supersonic hair dryer and 5 attachments. Cushioned with soft fabric to protect your hair dryer from dents and scratches.
$579.99
Pay by installments with 0% interest from Affirm
Dyson Corrale™ straightener (Copper/Bright Nickel)
15810
Ratings
Dyson Corrale™ straightener (Copper/Bright Nickel)
5
Star
11977
4
Star
1813
3
Star
735
2
Star
439
1
Star
846
Enhanced styling. Half the damage.¹ Cord-free.
Engineered to create a range of styles.
Only at Dyson: Exclusive Copper/Nickel colourway.
3 accessories included
See all Hide-
Foldable Travel Dok™
Foldable Travel Dok™ to store and charge the straightener when not in use.
-
Magnetic 360˚ charging cable
Rotates for hassle-free straightening while charging.
-
Heat-resistant travel pouch
Safely stores the straightener, with a separate protector for the Flight-ready tag.
$649.99
Pay by installments with 0% interest from Affirm
Dyson Airwrap™ multi-styler and dryer Complete (Copper/Nickel)
46992
Ratings
Dyson Airwrap™ multi-styler and dryer Complete (Copper/Nickel)
5
Star
38591
4
Star
4156
3
Star
1478
2
Star
1010
1
Star
1757
Dries and styles. With no heat damage.
Curl. Shape. Smooth and hide flyaways.
Engineered for hair shorter than chest length. Only at Dyson: Exclusive
7 accessories included
See all Hide-
40mm Airwrap™ barrel
For loose, bouncy curls or waves. Create clockwise and anticlockwise curls with one barrel, using the rotating cool tip. Enhanced Coanda airflow attracts and self-wraps hair in both directions.
-
30mm Airwrap™ Barrel
For voluminous curls or waves. Create clockwise and anticlockwise curls with one barrel, using the rotating cool tip. Enhanced Coanda airflow attracts and self-wraps hair in both directions.
-
Coanda smoothing dryer
Quickly rough-dries hair in preparation for styling and uses Enhanced Coanda airflow to hide flyaways for a smoother finish.
-
Round volumizing brush
Long, fine bristles direct air deep into the hair to give body, creating tension to shape hair as it dries.
-
Firm smoothing brush
Firm bristles smooth frizz-prone hair with enhanced Coanda airflow to attract and align hair to the surface of the brush to share with increased control.
-
Soft smoothing brush
Enhanced Coanda airflow attracts hair to the surface of our re-engineered brushes to shape your hair with increased control, for straight styles.
-
Filter cleaning brush
Replacement filter cleaning brush for your Dyson Airwrap™.
$799.99
Pay by installments with 0% interest from Affirm
Promotion
Get more from your Dyson with the MyDyson™ app▴
-
Styling masterclasses
Hairstyle inspiration and tips on perfecting your technique, from Dyson style experts.
-
Expert guides and content
Expert how-to guides, helping you master different styling attachments. For your hair type and style.
-
Priority owner access
Receive invites to exclusive events and be among the first to hear about the latest Dyson technology.
▴The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.
Buy from DysonCanada.ca

Exclusive machines and offers
Exclusive machines and offers
Exclusive Dyson machines, unique colour options and special gift editions, only available from DysonCanada.ca and Dyson Demo Stores

Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of change when ordering a machine from dysoncanada.ca and on all orders from a Dyson Demo Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25
If you prefer to check out with Expedited Shipping, please contact our Customer Care team through the Live Chat icon below, or at 1-877-397-6622 and they will be happy to assist you.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities |
Standard Shipping (Free) |
Expedited Shipping: ($25) |
To Toronto |
2-5 business days |
2 business days |
To Ottawa |
2-5 business days |
2 business days |
To Montreal |
2-5 business days |
2 business days |
To Quebec |
2-5 business days |
2 business days |
To Winnipeg |
3 -7 business days |
2 business days |
To Halifax |
3 -7 business days |
2 business days |
To Calgary |
3-7 business days |
2 business days |
To Edmonton |
4-8 business days |
2 business days |
To Saskatoon |
3-8 business days |
2 business days |
To Vancouver |
4-8 business days |
2 business days |
To St.John's |
5-10 business days |
2 business days |
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns
Purchases made directly from www.dysoncanada.ca, Dyson Demo Stores, or Dyson helpline are eligible for a full money-back. The Dyson outlet's refurbished machines are final sale and are not eligible to be returned.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.

Price match promise
Best price guaranteed
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Amazon 1st party (ships and sold from Amazon.ca), Best Buy, Canadian Tire, Costco, Hudson's Bay, Home Hardware, London Drugs, Lowes, Rona, Rooms+Spaces, Sephora, Shoppers Drug Mart, TSC, Visions and Walmart.
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, "close out", "clearance" or a demonstrator product.
• Product price must not be lower due to an advertising error or misprint
Dyson reserves the right to rescind this offer at any time and/or modify these terms and conditions as needed.
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Pay by installments
Affirm (formerly known as PayBright) is one of Canada’s leading installment payment providers. When you use Affirm to pay at Dyson’s checkout, you can split your purchase into easy, automatic monthly payments. To use Affirm as your preferred payment choice at checkout.
1. Add items to your shopping cart as usual, and select Affirm as your payment method at checkout for orders between $100 and $15,000 (including taxes and shipping).
2. Get set up: Use your mobile phone number and email to set up your Affirm plan within 60 seconds. Subject to credit approval.
3. Confirm your payment plan with Affirm. Dyson will process and ship your order as usual.
4. Make monthly payments to Affirm while you enjoy your purchase.
¹Stats from Dyson's Global Hair Survey 29th November 2021 - 21st December 2021. 23,000 Respondents from 23 Markets (US, C, UK, Ireland, France, Italy, Spain, Germany, Switzerland, Austria, Sweden, Russia, Turkey, Australia, Mainland China, Hong Kong SAR, Taiwan region, Japan, South Korea, Singapore, Malaysia, Thailand and Vietnam)