Check and clean the machine

The following areas should be checked and cleaned to maintain the machine's performance.

WARNING: Do not use polish or detergent on any part of the machine.

Loop amplifier - clean with a dry or damp cloth.

Main body - clean with a dry cloth.

Shroud - clean with a dry cloth or soft brush.

Check the machine base

Check around the base of the machine for any debris or obstructions.

Remove and refit the loop amplifier

Press both buttons to lift off the loop amplifier.

Refit loop amplifier ensuring that there is no uneven gap between the loop and the Main body.

Continuous monitoring

The continuous monitoring option is used for temperature and humidity data to be relayed to the app at all times, even when you have turned the purifier off.

By enabling this setting the fan is run at a very low speed in standby to draw air over the sensors, which is required for the temperature and humidity to be measured.

This may be heard as a low humming noise which is normal.

Please check the following using the app:

Swipe up to reveal the setting tab, and tap to open options.

Swipe down to find the continuous monitoring option and tap to open.

Turn off the 'collect data when in standby' option. (The icon will turn grey when turned off). Save the change by pressing 'Done' at the top right of the page.

Retest the machine.

Ensure the correct button on remote is being pressed

Point the remote directly at the front of the machine while pressing the button.

Test the remote control

Point the remote directly at the front of the machine while pressing a different option.

Change airspeed using the Dyson Link app

Using the Dyson link app, adjust the fan speed.

Replace the remote control

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote. Replace the battery with type CR 2032.

Test the airflow power

Turn the airflow control to maximum.

Hold a sheet of newspaper approximately 4 meters (13') away from the product.

The paper should lift beyond 45°.

Check and clean the machine

The following areas should be checked and cleaned to maintain the machine's performance:

Loop amplifier - clean with a dry cloth

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush

Test the machine

This may have been caused by an interruption in the electricity.

Unplug the machine and leave it for 10 seconds.

Plug in and test the machine.

Check the electrics

Check that the household electrics are on.

Check the plug and power cord for signs of damage.

Try the machine in a different plug socket.

Press the ON/OFF button on the Main body of the machine.

Check and clean the machine

The following areas should be checked and cleaned to maintain the machine's performance:

Loop amplifier - clean with a dry cloth

Main body - clean with a dry cloth

Shroud - clean with a dry cloth or soft brush

Filter housing - clean with a dry cloth or soft brush

Filter - your filter may need replacing.

Check filter life within the app, or for excessive build up of dust within the inlet.

Test the machine

Switch off and unplug the machine.

Wait 10 seconds, plug the machine back in and ensure the socket is switched on.

Press the ON/OFF button on the Main body of the machine.

Check the electrics

Check that the household electrics are on.

Check the plug and power cord for signs of damage.

Try the machine in a different plug socket.

Press the ON/OFF button on the Main body of the machine.

Reset the machine

Unplug the machine and leave it for 10 seconds.

Plug in and test the machine.

Check the tilt joint

Check the joint for obstructions.

Ensure that the machine is on a flat, stable surface.

Test tilt of the machine

Place the machine on a flat, stable surface.

Tilt the amplifier loop forwards slightly.

The loop should stay in the position it was left in.

Check the feet of the machine

Ensure all the feet are attached to the base of the machine.

Place the purifier on a flat, non-slip surface.

Test the remote control

Ensure the correct button on the remote is being pressed.

Press the oscillation button on the remote. Point the remote directly at the front of the machine while pressing the button.

Test the remote control

Ensure the correct button on the remote is being pressed.

Press the oscillation button on the remote. Point the remote directly at the front of the machine while pressing the button.

Test the remote control

Point the remote directly at the front of the machine while pressing a different option.

Check the machine

Turn off the power and unplug the machine.

Wait 10 seconds, plug the machine back in and ensure the socket is switched on.

Test the remote control

Ensure the correct button on the remote is being pressed.

Point the remote directly at the front of the machine while pressing the button.

Sensor Failure

Switch off and unplug the machine.

Use a cotton swab to clean the inside and remove any debris.

This maintains the sensor accuracy and ensures the continuing high performance of the appliance.

Auto mode

Auto mode adjusts the speed according to the air quality in the room.

When Auto mode is enabled (indicated by an A symbol in the bottom left corner of the display), the on-board sensors will intelligently adjust the speed of the purifier according to the air quality.

Increasing for poor air quality and reducing as the air quality improves.

If the air quality target is met, the A symbol will turn green and the numerical display will switch off.

If the air quality worsens the A symbol will turn white and the purifier will automatically restart cleaning the room.

Using the app for Auto mode

To control your machine whilst it is connected, press the remote control icon in the bottom left of the home screen.

Tap the power icon at the top of the menu and tap 'Auto' to select.

In order to stop Auto mode, turn the setting either on or off with the same process.

When Auto mode is enabled, there will be an A symbol in the bottom left corner of the display.

Using the remote control for Auto mode

Press the 'Auto' button on the top right corner of the remote control.

To turn Auto mode off, press the same button.

When Auto mode is enabled, there will be an A symbol in the bottom left corner of the display.

Replace the filter

Ensure the purifier is unplugged. To replace the non-washable filter unit, complete the following steps:

Press both buttons to lift off the loop amplifier.

Remove the old filter and dispose of your old filter in your household waste bin.

Lower the new filter into the housing and the complete unit onto the Main body.

Lower the loop amplifier onto the base until it clicks and locks.

When you have reassembled your purifier, press and hold the 'Standby ON/OFF' button on the remote for 6 seconds.

A clockwise rotating pattern will be shown on the LED display.

Once the loading pattern is complete, the purifier will return to its normal usage.

Sensitivity settings

Your Dyson Pure Cool Link purifier fan will complete a calibration cycle for up to six days from first use.

Within the settings for the Dyson Link, you can also adjust the target for the air quality sensitivity of your machine.

A more sensitive air quality target will mean that your purifier is active for longer. Some environments may require this in order to maintain a good air quality level.

Please note we would advise allowing your machine to run for at least a week before adjusting the sensitivity settings within the Dyson Link app, to ensure it completes its initial calibration cycle.

Select settings by swiping up on the home page.

Tap the air quality target option.

Tap on one of the air quality sensitivity options.

WiFi light

Flashing green = WiFi is ready to connect to your Dyson Link app

Flashing white = WiFi connecting

Solid white = WiFi connected

Off = WiFi disabled

Auto mode light

Solid white = cleaning/below air quality target

Solid green = clean/air quality target has been met

Off = machine is not in auto cleaning mode

Night mode light

Solid white = machine is in Night mode

Off = appliance is not in Night mode

Please open the PDF for the user guide.

Assembling your Dyson machine

Lower the loop amplifier onto the base until it clicks and locks.

The remote control can be magnetically attached to the top of the loop.

Assembling your Dyson machine

Lower the loop amplifier onto the base until it clicks and locks.

The remote control can be magnetically attached to the top of the loop.

Manual mode

Airflow can be set manually by the airflow buttons on the remote.

You can choose a setting from 1 (low flow of air) through to 10 (high flow of air).

Auto mode

Auto mode adjusts the power according to the air quality in the room.

When Auto mode is enabled (indicated by an A symbol in the bottom left corner of the display), the on-board sensors will intelligently adjust the speed of the machine according to the air quality.

If the air is clean the A symbol will turn green and the numerical display will switch off.

If the air quality worsens the A symbol will turn white and the machine will automatically restart cleaning the room.

Using the remote control

To operate, point the remote control towards the front of the base.

On/Off

Airflow

Oscillation

Automatic mode

Sleep timer

Night mode

To store, attach the remote control to the top of the appliance with the buttons facing down.

Finding the serial number

The serial number and WiFi information can be found in the following locations

On the front of the instruction manual.

On a removable sticker on the front of the purifier.

On your purifier, located underneath the filter.

Using the sleep timer

To set the sleep timer, select the desired time.

When the time reaches zero, the appliance will go into standby mode.

To cancel, reduce the time until two dashes appear.

Using Night mode

The Night mode will dim the display and run quietly, making it ideal for use while sleeping.

When Night mode is enabled (indicated by an illuminated half moon symbol in the top right corner of the display), the display will dim and after 5 seconds will fade to off.

The half moon symbol will remain illuminated.

If in manual mode, the power will reduce to level 4. When Night mode is activated, if it is already below level 4, it will remain the same. This can be manually changed if desired. The display will illuminate briefly, then fade as before. If in Auto mode the power will be reduced automatically.

If in Auto mode, the power will be reduced automatically.

Replace the remote control battery

Unscrew the remote control's battery compartment.

Loosen the base and pull it away from the remote.

Replace the battery with type CR 2032.