Activate your warranty
You can get support that's tailored to you, owner exclusives and more when you register your machine.
Voice control. All you have to do is ask.
Using your Dyson purifier heater is even quicker and easier with a compatible voice service. From increasing the airflow speed to turning on Night-time mode, just use simple, spoken instructions to control your machine.
Check your Dyson purifier heater’s status
Find out the current activity of your Dyson purifier heater, or ask it to begin a new task. Such as “Set the temperature to 20 degrees.”
Explore features and settings
Learn more about your Dyson technology, and what it can do. For example, “What does my purifier’s auto mode do?”
Receive environmental updates
Check your air quality, temperature and humidity levels, both indoors and out – just ask a question. Such as “What’s my indoor air quality like?"
Troubleshooting and maintenance
Get helpful advice and tips, as well as maintenance schedules. Just ask, “When does my filter need changing?”
Maintaining your machine
Cleaner indoor air, day after day
Over time, purifier filters can get clogged up with microscopic pollutants, and even let unpleasant odours back into the room. That’s why we recommend changing your filter when your machine alerts you – so it keeps on running effectively, for a cleaner environment.
Store the remote
It attaches magnetically to the top of the machine, button-side down.
Use the remote control to dim the display and run at the quietest settings, so your sleep goes undisturbed.
At the touch of a button, the machine will gently oscillate to project purified air across the room.
Frequently asked questionsHow often does the filter in this machine need changing?
The filter has been designed to last a full year; this is based on 12 hours' daily use. However, the filter may need replacing sooner depending on environmental conditions (e.g. if any smoke is pulled through the machine).
Where should I place my purifying fan heater?
Your purifying fan heater is engineered to purify single rooms, so you should use it where you spend the majority of your time at home. When placing the machine, make sure there is at least a few feet of clearance on all sides so that the air can circulate effectively.
Should I keep my windows open or closed?
Your purifying fan heater works most efficiently in a sealed environment – opening the windows can allow more pollutants to enter the air in your home, which means your machine will take longer to work.
Accessories and replacement parts
Part No. 919938-01
Replacement foot pads for your Dyson machine
Part No. 967400-05
Curved and magnetized to store neatly on the machine
Part No. 967825-02
Contains instructions on how to set up and use your machine.
The Dyson warranty
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.
Freephone and live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts
Replacement parts if something goes wrong during your warranty period.
If we can’t repair your machine, we’ll replace it while it's under warranty.
We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.