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Use our step-by-step tool to solve your machine's problem.
How to keep your Dyson machine working at optimal performance.
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Connecting to the MyDyson™ app
Watch how to charge your robot and connect to the MyDyson™ app, so you’re ready for your first clean.
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Setting up your robot
See how to attach your robot’s side sweepers and download the MyDyson™ app, if you haven’t already.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Live chat
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
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