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Support for your Dyson Omni-glide™ vacuum

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Battery

    Part No. 971189-01

    Additional click-in battery for Dyson Omni-glide delivers longer cleaning on hard wood floors.

    This spare part isn’t currently available. Please contact us with any questions.

  • Filter

    Part No. 965241-01

    Replacement filter for your Dyson Omni-glide™ vacuum.

    $32.99

    Learn more
  • Charger

    Part No. 965254-02

    Charges your vacuum with or without the docking station.

    $32.99

    Learn more
  • Bin

    Part No. 965275-01

    Replacement bin for your Dyson Omni-glide™ vacuum.

    $24.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • Washing the filter

    We recommend washing your filter once a month for your vacuum to perform at its best. Your filter should be washed by hand, not in a dishwasher. Watch how to do it quickly and easily.

  • Emptying the bin

    To maintain suction, it's important to empty the bin before dust or debris reaches the MAX line. Watch how to do it.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST