Get more from your Dyson with the MyDyson™ app▴
Expert guides and content. Machine enhancements and upgrades. Tailored 24/7 support.
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Genuine Dyson spare parts and accessories for your machine:
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Charger
Part No. 967813-02
Charges your vacuum with or without the Docking station
$32.99
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Pre-filter
Part No. 965661-01
Replacement pre-filter for your Dyson vacuum cleaner.
$32.99
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Post filter
Part No. 967478-01
Replacement post filter for your Dyson vacuum cleaner.
$56.99
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How to get your Dyson machine working to its full potential.
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How to wash your filter
Washing your Dyson filter is quick and easy. Clean it regularly to keep your machine performing at its best. Once washed, leave it for at least 24 hours in an area with good airflow, to ensure it's completely dry before returning it to the machine.
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How to secure the charging dock
Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.
▴The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Live chat
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
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Phone
Call us on 1-877-397-6622
- Mon - Fri: 8am - 7pm, EST
- Saturday: 9am - 5pm, EST
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