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Support for your Dyson Lightcycle™ desk light

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Power cord

    Part No. 969669-03

    Replacement power cord for your Dyson light.

    Currently out of stock.

    $122.99

    Learn more
  • Power supply

    Part No. 969668-01

    Replacement power supply for your Dyson light.

    $122.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Manually adjusting brightness/temperature

    It's easy to get started with your light. You can watch our video for a step-by-step guide.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Turning on the movement sensor

    Pressing the movement sensor button means your light will turn on when presence is detected, and off when you're away for two minutes.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • YouTube and Social media

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.