Let's get your machine working
Dyson Supersonic™ hair dryer Professional edition
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Maintaining your Dyson Supersonic™
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Cleaning the appliance
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No further help required
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More help required
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There is a problem with my machine
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Noise
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Issue not resolved, please speak to our Customer Support Team
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Airflow louder than usual
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Performance
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Airflow
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Check the filter
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Check the filter
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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Replace the filter cover
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Temperature
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Issue not resolved, please speak to our Customer Support Team
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Lights
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Issue not resolved, please speak to our Customer Support Team
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Check the electrics
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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Three white flashing lights
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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Power or electrical issue
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Machine has no power
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No lights
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Re-test in correct voltage
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Test the machine in a different plug socket
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Lights
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Intermittent power
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Will not switch off
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Unusual smell
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Dusty smell
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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Issue not resolved, please speak to our Customer Support Team
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Accessories will not attach
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Check all accessories
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Part broken
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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How to replace the filter
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Accessories will not magnetise onto the stand
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Using your Dyson machine
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User guide
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How to attach the attachments
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Serial number location
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Issue resolved
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Setting up your Dyson machine
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Styling tips
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What's in the box?
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Regular filter maintenance
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Professional concentrator is not working. You can solve this by ordering a new one below.
Professional concentrator
Part no. 969549-01
Replacement professional concentrator for your Dyson Supersonic.
$43.99
Professional concentrator
Part no. 969549-01
Replacement professional concentrator for your Dyson Supersonic.
$43.99
$43.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Gentle Air Attachment is not working. You can solve this by ordering a new one below.
Gentle Air Attachment
Part no. 969749-01
Engineered for fine hair and delicate scalps, the Gentle air attachment diffuses air to create a gentle, cooler airflow - while still drying hair fast.
$49.99
Gentle Air Attachment
Part no. 969749-01
Engineered for fine hair and delicate scalps, the Gentle air attachment diffuses air to create a gentle, cooler airflow - while still drying hair fast.
$49.99
$49.99
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.