Support | Troubleshooting | Dyson

Most common topics

Blockage light

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Gold Torque Drive is not working. You can solve this by ordering a new one below.

Gold Torque Drive

Part no. 970100-03

High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

$142.99

Gold Torque Drive

Gold Torque Drive

Part no. 970100-03

High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

$142.99

Currently out of stock.

$142.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner. Compatible with Dyson V7, V8, V10, and V11 cordless vacuums.

$142.99

Soft roller cleaner head

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner. Compatible with Dyson V7, V8, V10, and V11 cordless vacuums.

$142.99

Currently out of stock.

$142.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

$56.99

Bin

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

$56.99

Currently out of stock.

$56.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Main body & cyclone is not working. You can solve this by ordering a new one below.

Main body & cyclone

Part no. 970142-02

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

$142.99

Main body & cyclone

Main body & cyclone

Part no. 970142-02

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

$142.99

$142.99

How to install this part

You might need a replacement part.

It looks like the Main body & cyclone is not working. You can solve this by ordering a new one below.

Main body & cyclone

Part no. 970142-02

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

$142.99

Main body & cyclone

Main body & cyclone

Part no. 970142-02

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

$142.99

$142.99

How to install this part

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 969350-02

Charges your vacuum with or without the Docking station

$39.99

Charger

Charger

Part no. 969350-02

Charges your vacuum with or without the Docking station

$39.99

Currently out of stock.

$39.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Main body & cyclone is not working. You can solve this by ordering a new one below.

Main body & cyclone

Part no. 970142-02

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

$142.99

Main body & cyclone

Main body & cyclone

Part no. 970142-02

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

$142.99

$142.99

How to install this part

You might need a replacement part.

It looks like the Wand (Gold) is not working. You can solve this by ordering a new one below.

Wand (Gold)

Part no. 969109-10

Replacement wand for your Dyson cordless vacuum.

$32.99

Wand (Gold)

Wand (Gold)

Part no. 969109-10

Replacement wand for your Dyson cordless vacuum.

$32.99

Currently out of stock.

$32.99

Notify me

You might need a replacement part.

It looks like the Wand (Gold) is not working. You can solve this by ordering a new one below.

Wand (Gold)

Part no. 969109-10

Replacement wand for your Dyson cordless vacuum.

$32.99

Wand (Gold)

Wand (Gold)

Part no. 969109-10

Replacement wand for your Dyson cordless vacuum.

$32.99

Currently out of stock.

$32.99

Notify me

You might need a replacement part.

It looks like the Main body & cyclone is not working. You can solve this by ordering a new one below.

Main body & cyclone

Part no. 970142-02

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

$142.99

Main body & cyclone

Main body & cyclone

Part no. 970142-02

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

$142.99

$142.99

How to install this part

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

$56.99

Bin

Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

$56.99

Currently out of stock.

$56.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Main body & cyclone is not working. You can solve this by ordering a new one below.

Main body & cyclone

Part no. 970142-02

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

$142.99

Main body & cyclone

Main body & cyclone

Part no. 970142-02

Replacement Body & Big Cyclone for your Dyson cordless vacuum.

$142.99

$142.99

How to install this part

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner. Compatible with Dyson V7, V8, V10, and V11 cordless vacuums.

$142.99

Soft roller cleaner head

Soft roller cleaner head

Part no. 966489-12

Replacement soft roller cleaner head for your Dyson vacuum cleaner. Compatible with Dyson V7, V8, V10, and V11 cordless vacuums.

$142.99

Currently out of stock.

$142.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Torque Drive Brushbar is not working. You can solve this by ordering a new one below.

Torque Drive Brushbar

Part no. 970135-02

Replacement Brushbar for your Torque Drive Motorhead.

$69.99

Torque Drive Brushbar

Torque Drive Brushbar

Part no. 970135-02

Replacement Brushbar for your Torque Drive Motorhead.

$69.99

Currently out of stock.

$69.99

Notify me

You might need a replacement part.

It looks like the Rear edge is not working. You can solve this by ordering a new one below.

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson vacuum cleaner.

$20.99

Rear edge

Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson vacuum cleaner.

$20.99

Currently out of stock.

$20.99

Notify me

You might need a replacement part.

It looks like the Gold Torque Drive is not working. You can solve this by ordering a new one below.

Gold Torque Drive

Part no. 970100-03

High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

$142.99

Gold Torque Drive

Gold Torque Drive

Part no. 970100-03

High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

$142.99

Currently out of stock.

$142.99

Notify me

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 969350-02

Charges your vacuum with or without the Docking station

$39.99

Charger

Charger

Part no. 969350-02

Charges your vacuum with or without the Docking station

$39.99

Currently out of stock.

$39.99

Notify me

You might need a replacement part.

It looks like the Wand clip is not working. You can solve this by ordering a new one below.

Wand clip

Part no. 970129-01

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

$32.99

Wand clip

Wand clip

Part no. 970129-01

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

$32.99

$32.99

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$29.99

Combination tool

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

$29.99

$29.99

You might need a replacement part.

It looks like the Crevice tool is not working. You can solve this by ordering a new one below.

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

$29.99

Crevice tool

Crevice tool

Part no. 967612-01

Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces.

$29.99

$29.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Wand (Gold) is not working. You can solve this by ordering a new one below.

Wand (Gold)

Part no. 969109-10

Replacement wand for your Dyson cordless vacuum.

$32.99

Wand (Gold)

Wand (Gold)

Part no. 969109-10

Replacement wand for your Dyson cordless vacuum.

$32.99

Currently out of stock.

$32.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Mini motorized tool end cap is not working. You can solve this by ordering a new one below.

Mini motorized tool end cap

Part no. 967481-01

Replacement end cap for your Dyson vacuum cleaner.

$1.99

Mini motorized tool end cap

Mini motorized tool end cap

Part no. 967481-01

Replacement end cap for your Dyson vacuum cleaner.

$1.99

Currently out of stock.

$1.99

Notify me

You might need a replacement part.

It looks like the Wand (Gold) is not working. You can solve this by ordering a new one below.

Wand (Gold)

Part no. 969109-10

Replacement wand for your Dyson cordless vacuum.

$32.99

Wand (Gold)

Wand (Gold)

Part no. 969109-10

Replacement wand for your Dyson cordless vacuum.

$32.99

Currently out of stock.

$32.99

Notify me

Further help

Dyson V11 Absolute +