Click or press Enter to skip navigation. Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Let's get your machine working

Dyson Light Ball Multi Floor
See all steps

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Cleaner head is not working. You can solve this by ordering a new one below.

Cleaner head

Part no. 967919-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Cleaner head

Cleaner head

Part no. 967919-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Currently out of stock.

$142.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

$43.99

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

$43.99

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

$43.99

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

$32.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the C-clip is not working. You can solve this by ordering a new one below.

C-clip

Part no. 966379-01

Replacement C-clip for your Dyson vacuum cleaner.

$1.99

C-clip

C-clip

Part no. 966379-01

Replacement C-clip for your Dyson vacuum cleaner.

$1.99

Currently out of stock.

$1.99

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 966375-01

Replacement bin for your Dyson vacuum cleaner.

$69.99

Bin

Bin

Part no. 966375-01

Replacement bin for your Dyson vacuum cleaner.

$69.99

$69.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Ball shell filter side is not working. You can solve this by ordering a new one below.

Ball shell filter side

Part no. 924957-02

Replacement ball shell filter side for your Dyson vacuum cleaner.

$32.99

Ball shell filter side

Ball shell filter side

Part no. 924957-02

Replacement ball shell filter side for your Dyson vacuum cleaner.

$32.99

$32.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

$43.99

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

$43.99

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

$43.99

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 966375-01

Replacement bin for your Dyson vacuum cleaner.

$69.99

Bin

Bin

Part no. 966375-01

Replacement bin for your Dyson vacuum cleaner.

$69.99

$69.99

You might need a replacement part.

It looks like the Cleaner head is not working. You can solve this by ordering a new one below.

Cleaner head

Part no. 967919-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Cleaner head

Cleaner head

Part no. 967919-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Currently out of stock.

$142.99

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 920753-01

Two tools in one, for versatile cleaning around the home.

$24.99

Combination tool

Combination tool

Part no. 920753-01

Two tools in one, for versatile cleaning around the home.

$24.99

$24.99

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 966460-10

Replacement cyclone for your Dyson vacuum cleaner.

$105.99

Cyclone

Cyclone

Part no. 966460-10

Replacement cyclone for your Dyson vacuum cleaner.

$105.99

Currently out of stock.

$105.99

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

$43.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Post filter is not working. You can solve this by ordering a new one below.

Post filter

Part no. 922676-02

Replacement post filter for your Dyson vacuum cleaner.

$32.99

Post filter

Post filter

Part no. 922676-02

Replacement post filter for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Stair tool is not working. You can solve this by ordering a new one below.

Stair tool

Part no. 920756-01

Replacement stair tool for your Dyson vacuum cleaner.

$10.99

Stair tool

Stair tool

Part no. 920756-01

Replacement stair tool for your Dyson vacuum cleaner.

$10.99

$10.99

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

$32.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622