Support | Troubleshooting

Most common topics

The hose has split

Unusual smell

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Cleaner head is not working. You can solve this by ordering a new one below.

Cleaner head

Part no. 923644-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Cleaner head

Part no. 923644-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the C-clip is not working. You can solve this by ordering a new one below.

C-clip

Part no. 922466-01

Replacement C-clip for your Dyson vacuum cleaner.

$20.99

C-clip

Part no. 922466-01

Replacement C-clip for your Dyson vacuum cleaner.

$20.99

Currently out of stock.

$20.99

Notify me

How to install this part

Apologies. We can't help you online.

But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 923585-01

Replacement bin for your Dyson vacuum cleaner.

$56.99

Bin

Part no. 923585-01

Replacement bin for your Dyson vacuum cleaner.

$56.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Ball shell filter side is not working. You can solve this by ordering a new one below.

Ball shell filter side

Part no. 924957-02

Replacement ball shell filter side for your Dyson vacuum cleaner.

$32.99

Ball shell filter side

Part no. 924957-02

Replacement ball shell filter side for your Dyson vacuum cleaner.

$32.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 923585-01

Replacement bin for your Dyson vacuum cleaner.

$56.99

Bin

Part no. 923585-01

Replacement bin for your Dyson vacuum cleaner.

$56.99

You might need a replacement part.

It looks like the Cleaner head is not working. You can solve this by ordering a new one below.

Cleaner head

Part no. 923644-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

Cleaner head

Part no. 923644-01

Replacement cleaner head for your Dyson vacuum cleaner.

$142.99

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 920753-01

Two tools in one, for versatile cleaning around the home.

$24.99

Combination tool

Part no. 920753-01

Two tools in one, for versatile cleaning around the home.

$24.99

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 924966-13

Replacement cyclone for your Dyson vacuum cleaner.

$91.99

Cyclone

Part no. 924966-13

Replacement cyclone for your Dyson vacuum cleaner.

$91.99

Currently out of stock.

$91.99

Notify me

You might need a replacement part.

It looks like the Hose is not working. You can solve this by ordering a new one below.

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Hose

Part no. 920765-04

Replacement hose for your Dyson vacuum cleaner.

$43.99

Currently out of stock.

$43.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Post filter is not working. You can solve this by ordering a new one below.

Post filter

Part no. 922676-02

Replacement post filter for your Dyson vacuum cleaner.

$32.99

Post filter

Part no. 922676-02

Replacement post filter for your Dyson vacuum cleaner.

$32.99

Currently out of stock.

$32.99

Notify me

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

You might need a replacement part.

It looks like the Stair tool is not working. You can solve this by ordering a new one below.

Stair tool

Part no. 920756-01

Replacement stair tool for your Dyson vacuum cleaner.

$10.99

Stair tool

Part no. 920756-01

Replacement stair tool for your Dyson vacuum cleaner.

$10.99

You might need a replacement part.

It looks like the Wand is not working. You can solve this by ordering a new one below.

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

Wand

Part no. 923523-01

Replacement wand for your Dyson vacuum cleaner.

$32.99

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Apologies. We can’t help you online.

But our Customer Support Team will be able to solve your problem.

Call us on 1-877-397-6622

Further help

Dyson DC42 Multifloor

Let's get your machine working

Most common topics

The hose has split

Unusual smell

Apologies. We can’t help you online.

You might need a replacement part.

Cleaner head

Apologies. We can’t help you online.

Apologies. We can’t help you online.

Apologies. We can’t help you online.

Apologies. We can’t help you online.

You might need a replacement part.

Hose

You might need a replacement part.

Hose

You might need a replacement part.