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Support for your Dyson Pure Cool Link™ desk purifier fan

Dyson Pure Cool Link™ (Blue/Iron) - Desk
  • Activate your warranty

    You can get support that's tailored to you, owner exclusives and more when you register your machine.

Getting started

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Voice control. All you have to do is ask.

Using your Dyson purifier fan is even quicker and easier with a compatible voice service. From increasing the airflow speed to turning on Night-time mode, just use simple, spoken instructions to control your machine. 

Check your Dyson purifier fan’s status

Find out the current activity of your Dyson purifier fan, or ask it to begin a new task. Such as “Turn on Night-time mode.”

Explore features and settings

Learn more about your Dyson technology, and what it can do. For example, “What does my purifier’s auto mode do?”

Receive environmental updates

Check your air quality, temperature and humidity levels, both indoors and out – just ask a question. Such as “What’s my indoor air quality like?"

Troubleshooting and maintenance

Get helpful advice and tips, as well as maintenance schedules. Just ask, “When does my filter need changing?”

Maintaining your machine

Cleaner indoor air, day after day

Cleaner indoor air, day after day

Over time, purifier filters can get clogged up with microscopic pollutants, and even let unpleasant odours back into the room. That’s why we recommend changing your filter when your machine alerts you – so it keeps on running effectively, for a cleaner environment.

Play the video. How to replace the filter.
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Play the video. How to replace the battery in your remote.
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Useful tips

  • Store the remote

    It attaches magnetically to the top of the machine, button-side down.

  • Night-time mode

    Use the remote control to dim the display and run at the quietest settings, so your sleep goes undisturbed.

  • Control on the go

    Set up and connect to your purifier with the Dyson Link app for iOS and Android. Then control and monitor it from your smartphone.

Frequently asked questions

Where do I find this machine's SSID?

Your machine's SSID appears alongside its serial code, and can be found in three different locations: on the user guide, on the base of the machine, and behind the filter. 

How often does the filter in this machine need changing?

The filter has been designed to last a full year; this is based on 12 hours' daily use. However, the filter may need replacing sooner depending on environmental conditions (e.g. if any smoke is pulled through the machine).

Can the purifier be used as an air conditioning unit?

No, the purifier is not an air conditioning unit.   

The Dyson warranty

  • 'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer. 

  • Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers. 

  • Expert advice. 6 days a week.

    Freephone and live chat. The right advice for your machine, from real Dyson people. 

  • Free Dyson parts

    Replacement parts if something goes wrong during your warranty period. 

  • Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.