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Support for your Dyson V7™ cordless stick vacuum

Dyson V7 Motorhead

    

Activate your warranty

You can get support that's tailored to you, owner exclusives and more when you register your straightener.

Getting started

Play the video. How to set up your machine.
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Setting up your machine

Using your machine

  • Play the video. How to empty the clear bin.
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    Emptying the bin
    Play the video. How to use the tools.
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    Using the tools

Maintaining your machine

The floor tool shown may vary from the product selected but the process remains the same.

  • Play the video. How to wash the filter.
    Open video transcript
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    Washing the filter
  • Open video transcript

    Resetting the brush bar

    The brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.

  • Open video transcript

    Checking for blockages

    Suction not what it was? Check for – and remove – temporary blockages with our step-by-step guide.

The floor tool shown may vary from the product selected but the process remains the same.

Useful tips

  • Two power modes

    Toggle between Powerful mode – for longer suction – and MAX mode, for stronger suction. Just hold down the trigger and slide the control back and forth. 

  • Switch accessories quickly

    The quick-release tools click into place, and release in moments by simply depressing the release switch.

  • Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Secure the charging dock

Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.

Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

Clean awkward spaces

Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.

Tools to tackle more

See more tools

The Dyson warranty

  • 'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer. 

  • Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers. 

  • Expert advice. 6 days a week.

    Freephone and live chat. The right advice for your machine, from real Dyson people. 

  • Free Dyson parts

    Replacement parts if something goes wrong during your warranty period. 

  • Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.

Activate your warranty

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