Expert guides on the MyDyson™ app▴
From quick-start and how-to guides to understanding different modes and screens. All tailored to you and your machines.
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Genuine Dyson spare parts and accessories for your machine:
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Dyson Genuine Filter
Part No. 965432-01
Filter for your Dyson Purifier
$99.99
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Remote control
Part No. 969897-01
Curved and magnetized to store neatly on the machine
$39.99
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Filter shroud
Part No. 969899-11
Replacement filter shroud for your Dyson purifier.
This spare part isn’t currently available. Please contact us with any questions.
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Remote Control
Part No. 969897-11
Curved and magnetized to store neatly on top of the machine.
$39.99
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How to get your Dyson machine working to its full potential.
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How to replace the filter
To ensure optimum air purification performance, we recommend replacing your HEPA+Carbon filter every 12 months.
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Purification and temperature settings
Select Auto mode and your on-board sensors will intelligently adjust settings according to your air quality. You can also manually select your desired temperature.
▴The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Live chat
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
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Phone
Call us on 1-877-397-6622
- Mon - Fri: 8am - 7pm, EST
- Saturday: 9am - 5pm, EST
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