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Support for your Dyson Pure Cool™ tower purifier fan

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Glass HEPA and inner carbon filter

    Part No. 969048-05

    Replacement Glass HEPA and Inner carbon filter for your Dyson purifier.

    $99.99

    Learn more
  • Remote control

    Part No. 969154-02

    Curved and magnetised to store neatly on the machine

    $32.99

    Learn more
  • Power supply

    Part No. 969155-05

    Replacement power supply for your Dyson purifier.

    $91.99

    Learn more
  • Power supply

    Part No. 969155-06

    Replacement power supply for your Dyson purifier.

    $91.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • Replacing the filter

  • Setting up your machine

Control your Dyson purifier or purifier humidifier – with your voice.¹

Amazon Alexa

Ask Alexa to enable the Dyson skill, to control your Dyson purifier.

Google Assistant

Control all of your connected purifiers with Google. Just say “Hey Google” to get started.

Siri Shortcuts

Connect your Dyson machines to Siri Shortcuts and you’ll be able to control them with your voice, on your Apple device.

¹ Requires a compatible voice service. Voice control excludes lighting. Siri shortcuts not compatible with Dyson robot vacuums.

Google is a trademark of Google LLC.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST