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Support for your Dyson Purifier Humidify+Cool

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Dyson Genuine Filter

    Part No. 965432-01

    Filter for your Dyson Purifier

    Currently out of stock.

    $99.99

    Learn more
  • Pump column

    Part No. 970753-02

    Replacement pump column for your Dyson purifier humidifier fan.

    Currently out of stock.

    $56.99

    Learn more
  • Remote control

    Part No. 970486-14

    Curved and magnetized to store neatly on top of the machine.

    Currently out of stock.

    $39.99

    Learn more
  • Water tank

    Part No. 965317-01

    Replacement water tank for your Dyson purifier humidifier fan.

    $69.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • How to change your filter

    Find out how to monitor and replace your combination filter in our video guide.

  • How to run a Deep clean cycle

    The monthly Deep clean cycle removes mineral build up from your machine's water system. Your machine's LCD screen and the Dyson Link app will let you know when it's time. You'll need 150g of citric acid, then follow the steps in our video guide or user manual.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST