Expert guides on the MyDyson™ app▴
From quick-start and how-to guides to understanding different modes and screens. All tailored to you and your machines.
-
Use our step-by-step tool to solve your machine's problem.
-
Genuine Dyson spare parts and accessories for your machine:
-
Dyson Genuine Filter
Part No. 965432-01
Filter for your Dyson Purifier
$99.99
-
Pump column
Part No. 970753-02
Replacement pump column for your Dyson purifier humidifier fan.
Currently out of stock.
$56.99
-
Remote control
Part No. 970486-14
Curved and magnetized to store neatly on top of the machine.
$39.99
-
Water tank
Part No. 965317-01
Replacement water tank for your Dyson purifier humidifier fan.
$69.99
-
How to get your Dyson machine working to its full potential.
-
How to change your filter
Find out how to monitor and replace your combination filter in our video guide.
-
How to run a Deep clean cycle
The monthly Deep clean cycle removes mineral build up from your machine's water system. Your machine's LCD screen and the Dyson Link app will let you know when it's time. You'll need 150g of citric acid, then follow the steps in our video guide or user manual.
▴The MyDysonTM app is only compatible with select Dyson products. For a list of compatible products, please click here.
-
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
-
Live chat
Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
-
Phone
Call us on 1-877-397-6622
- Mon - Fri: 8am - 7pm, EST
- Saturday: 9am - 5pm, EST
Apple and the Apple logo are trademarks of Apple Inc., registered in Canada and other countries.
App Store is a service mark of Apple Inc., registered in Canada and other countries.
Google Play and the Google Play logo are trademarks of Google Inc.