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Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
Product must be the exact same model number as it appears on DysonCanada.ca and in stock
Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
Authorized dealers are limited to Canadian Tire, Best Buy, Costco, Walmart, Hudson’s Bay, Sears, Home Outfitters, Bed Bath & Beyond, Leons, Home Depot, The Brick, The Shopping Channel, Rona, Home Hardware, Lowes, Visions, London Drugs, Saks Fifth Avenue, Holt Renfrew, Nordstrom, Shoppers Drug Mart and Sephora
Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or demonstrator product
Product price must not be lower due to an advertising error or misprint
The following products are excluded from price match promise: V11 Outsize, Corrale™ straightener, Pure Humidify+Cool™
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25.00
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 2 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities
Standard Shipping (Free)
Expedited Shipping ($25)
To Toronto
2-7 business days
2-4 business days
To Ottawa
3-7 business days
2-4 business days
To Montreal
3-7 business days
2-4 business days
To Quebec
2-10 business days
2-4 business days
To Winnipeg
5-10 business days
2-4 business days
To Halifax
5-10 business days
2-4 business days
To Calgary
2-10 business days
2-4 business days
To Edmonton
3-10 business days
2-4 business days
To Saskatoon
3-10 business days
2-4 business days
To Vancouver
3-10 business days
2-4 business days
To St.John's
3-10 business days
2-4 business days
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Pay by installments
What is PayBright?
PayBright is Canada’s leading installment payment platform, providing shoppers with buy now, pay later solutions at their favourite retailers, both in-store and online.
By selecting PayBright as a payment method at checkout, customers can enjoy their purchase immediately, while spreading their payments over time.
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from Dyson please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
I bought this only a couple days ago and so far have been very impressed. I've got 2 little dogs that shed like crazy and this vacuum picked up their fur so easily. I also like how light it is. I have a split bungalow and using this dyson to vacuum my stairs and landing is so easy. I can manage holding and operating the vacuum in 1 hand and using my other to move things as I go (shoes, dog toys, etc..). If this vacuum lasts as long as my old one I'll be even more happy with this purchase!
Handily stores the Combination and Crevice tools on the wand of your vacuum.
High Torque cleaner head
Full-size cleaner head with Dynamic Load Sensor (DLS) technology. Intelligently adapts suction and run time across all floor types. Covers more of your home faster.
Crevice tool
Designed for precise cleaning around edges and narrow gaps.
Quick-release flexi crevice tool
Extends and bends. For hard-to-reach places around your home and car
Combination tool
Two tools in one, for versatile cleaning around the home
Extension hose
Enables deep cleaning in narrow or shallow spaces.
Mini motorized tool
Great for cleaning smaller surfaces, upholstery and stairs
Charger
Charges your vacuum with or without the Docking station
Extra click-in battery
Double your run time with a clickable battery for extended deep cleaning.
Docking station
$1,099.99
Pay by installments with 0% interest from PayBright
Charges your vacuum with or without the Docking station
Combination tool
Two tools in one, for versatile cleaning around the home
Gold Torque Drive
High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.
Soft roller cleaner head
Engineered with soft woven nylon and anti-static carbon fibre, for hard floors
Crevice tool
Designed for precise cleaning around edges and narrow gaps.
Docking station
Mini motorized tool
Great for cleaning smaller surfaces, upholstery and stairs
Choose a free tool when you add to cart
$999.99
Choose a free tool when you add to cart
Choose a free tool when you add to cart
Pay by installments with 0% interest from PayBright
Two tools in one, for versatile cleaning around the home
Stubborn dirt brush
Stiff nylon bristles dislodge stubborn dirt from floors and furniture.
Crevice tool
Designed for precise cleaning around edges and narrow gaps.
Nickel Torque Drive
High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.
Mini motorized tool
Great for cleaning smaller surfaces, upholstery and stairs
Charger
Charges your vacuum with or without the Docking station
Docking station
Choose a free tool when you add to cart
$799.99
Choose a free tool when you add to cart
Choose a free tool when you add to cart
Pay by installments with 0% interest from PayBright
Stiff nylon bristles dislodge stubborn dirt from floors and furniture.
Crevice tool
Designed for precise cleaning around edges and narrow gaps.
Combination tool
Two tools in one, for versatile cleaning around the home
Wand storage clip
Handily stores the Combination and Crevice tools on the wand of your vacuum.
Charger
Charges your vacuum with or without the Docking station
Soft roller cleaner head
Engineered with soft woven nylon and anti-static carbon fibre, for hard floors
Mini motorized tool
Great for cleaning smaller surfaces, upholstery and stairs
Nickel Torque Drive
High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.
†Tested at the cleaner head to ASTM F558, dust loaded.
‡Actual run time will vary based on power mode and/or attachments used.
¹Tested at the cleaner head to ASTM F558, dust-loaded.
²Run time will vary based on power mode, floor type and/or attachments used. 120 minutes run time is based on consecutive use of two separate battery packs.
Be confident that you are getting the best price on Dysoncanada.ca. If within 30 days of purchase you should find the same model advertised by an authorized Canadian Dyson retailer at a lower price, we’ll refund you the difference. Just contact our Customer Service team at 1-877-397-6622 to get started. Here’s what you’ll need to know:
• Product must be the exact same model number as it appears on DysonCanada.ca and in stock
• Proof of advertised price by an authorized dealer is required (Copy of Flyer or Website URL)
• Authorized dealers are limited to Canadian Tire, Best Buy, Costco, Walmart, Hudson’s Bay, Sears, Home Outfitters, Bed Bath & Beyond, Leons, Home Depot, The Brick, The Shopping Channel, Rona, Home Hardware, Lowes, Visions, London Drugs, Saks Fifth Avenue, Holt Renfrew, Nordstrom, Shoppers Drug Mart and Sephora
• Product must be new and in original packaging. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or demonstrator product
• Product price must not be lower due to an advertising error or misprint
• The following products are excluded from price match promise: V11 Outsize, Corrale™ straightener, Pure Humidify+Cool™
Free shipping and returns
Free shipping and returns
What are my shipping options?
Standard shipping: Free
Shipping via Purolator or Canada Post is free of charge when ordering any new machine from the Dyson Store. We aim to deliver the machine(s) within 2-7 business days, subject to availability. Please note that there are a small number of postal codes, usually in remote rural areas, to which we may not be able to deliver within this timescale.
Expedited shipping: $25.00
If you need your machine in a hurry, we also offer an expedited shipping option via Canada Post to major cities – your order will be delivered within 2 business days. Simply switch to the expedited shipping option in the checkout. Please note that there are a small number of postal codes, usually in remote rural areas, to which expedited shipping is not available.
Accessories and Spare Parts: $5.99
Shipping for accessories and spare parts is $5.99. Orders will be shipped within 2-7 business days via Canada Post.
How long does shipping take?
Estimated delivery times to major cities:
Cities
Standard Shipping (Free)
Expedited Shipping ($25)
To Toronto
2-7 business days
2-4 business days
To Ottawa
3-7 business days
2-4 business days
To Montreal
3-7 business days
2-4 business days
To Quebec
2-10 business days
2-4 business days
To Winnipeg
5-10 business days
2-4 business days
To Halifax
5-10 business days
2-4 business days
To Calgary
2-10 business days
2-4 business days
To Edmonton
3-10 business days
2-4 business days
To Saskatoon
3-10 business days
2-4 business days
To Vancouver
3-10 business days
2-4 business days
To St.John's
3-10 business days
2-4 business days
Dyson Canada will make every effort to process orders within this timeframe, but issues outside of our control, such as weather, may cause delays. Dyson Canada will not be held liable for shipping delays in those cases. To process orders within this timeframe, we may need to contact you to validate your credentials.
When will my delivery arrive?
Delivery is Monday to Friday 9am – 6pm local time, not including statutory holidays. If a delivery cannot be completed (for example, if you’re not home), the carrier will leave a notification at your door indicating where you can pick up your order.
If ordering multiple products your order may be delivered in multiple shipments. This is to ensure that your order is delivered as soon as possible.
How do I track my order?
You will be sent a notice of shipment email with tracking information upon the shipment of your order.
Can I ship to a PO Box?
Shipping to PO boxes is not available due to package size restrictions.
Can I ship to a different address than my billing address?
Yes you can, however please note that different billing and shipping addresses may cause a slight delay in delivery time due to our order verification process.
What happens if I’m not home to receive my shipment?
Since a signature is always required, please try to make sure someone is home to sign for your package. The carrier will make one delivery attempt, and if nobody is available to sign for the package you'll have two options:
1) Contact your selected carrier to arrange for a second delivery attempt.
or
2) Pick up the package from your local Purolator depot or Canada Post office. In order to determine at which location your package is being held, look up the package using the tracking number shared via email or contact the carrier. Be sure to bring one piece of mail with your name on it and a government-issued ID when you pick up your order.
What happens if my order was ‘returned to sender’?
If your order is not picked up from your either your local Purolator depot or Canada Post office within the time listed on your delivery notice it will be returned to sender. In the event that this happens, please contact Dyson Canada via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
How do I return a product?
Buy risk free with free 30-day returns
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
Extended Holiday Returns: Any purchases made between Monday 23rd November and Friday 25th December, can be returned up to Tuesday 26th January 2021.
If you wish to return any product purchased from the Dyson Store within the first 30 days, please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
30-day money back guarantee
30-day money back guarantee
Purchases made directly from www.dysoncanada.ca, Dyson Demo Store or Dyson helpline are eligible for a full money back return within 30 days of the original purchase date.
If you wish to return any product purchased from Dyson please contact us prior to returning via email at service@dysoncanada.ca or by phone at 1-877-397-6622.
Dyson will cover the cost for the return shipping of any new machines. We will email you a pre-paid return shipping label. Simply print and affix it to the outside of your return shipment, and contact Purolator to arrange for a pick-up or you can drop it off at your local depot.
If you have any queries regarding your order, please contact service@dysoncanada.ca or call us at 1-877-397-6622.
Widest selection
Widest selection
DysonCanada.ca offers the widest selection of Dyson machines in Canada, including the latest technologies and newest machines.
Some products are unique to DysonCanada.ca, so in buying direct you can feel confident in finding the right machine for you.
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