Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Dyson DC16™ handheld vacuum cleaner support

To give you the best support possible we need to know the machine you have. Please select your machine or enter your serial number below.

  • Dyson DC16™ handheld vacuum cleaner with motorised head

    If your Dyson DC16™ handheld vacuum cleaner features a motorised head please continue by clicking the link below.

  • Dyson DC16™ handheld vacuum cleaner non-motorised head

    If your Dyson DC16™ handheld vacuum cleaner does not feature a motorised head please continue by clicking the link below.

Need help identifying your machine? Enter your serial number

Enter your serial number

Alternatively you can register your machine