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Support for your Dyson DC78 canister vacuum

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Hose

    Part No. 966252-02

    Replacement hose for your Dyson vacuum cleaner.

    $69.99

    Learn more
  • Inlet duct hose

    Part No. 922081-01

    Replacement inlet duct hose for your Dyson vacuum cleaner.

    $9.99

    Learn more
  • Bin

    Part No. 948652-01

    Replacement bin for your Dyson vacuum cleaner.

    $56.99

    Learn more
  • Extension tube

    Part No. 917260-01

    Replacement extension tube for your Dyson vacuum cleaner.

    $35.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • Don't overfill it

    To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

  • Reach up high

    Press the release catch to adjust the extension tube. Listen for the click when it's at the right length.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST