Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
Genuine Dyson spare parts and accessories for your machine:
Part No. 919354-01
Replacement pre-filter for your Dyson vacuum cleaner.
Part No. 924057-02
Replacement post filter for your Dyson vacuum cleaner.
Part No. 919603-09
Replacement handle and hose for your Dyson vacuum cleaner.
Part No. 914417-01
Velour strips pick up hair and dirt from stairs
How to get your Dyson machine working to its full potential.
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.