Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.
Unfortunately we no longer provide servicing or replacement parts for this machine.
How to get your Dyson machine working to its full potential.
Rinse under a cold tap until the water runs clear – you don't need any detergents. Leave to dry fully (at least 24 hours) before refitting.
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.