Let's get your machine working
Dyson Supersonic™ (Iron/Red) with red case
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Maintaining your Dyson Supersonic™
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How to clean the appliance
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More help required
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There is a problem with my machine
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How to clean the filter
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Noise
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Airflow louder than usual
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Issue resolved
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Cleaning your filter - step by step
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Check machine
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Issue not resolved, please speak to our Customer Support Team
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No power
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Performance
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Airflow control
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Clean the filter
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Reset
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Temperature
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Power or electrical issue
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Machine has no power
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No lights
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Re-test in correct voltage
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Test the machine in a different plug socket
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Lights
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Clean the filter
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Clean the filter
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Check the electrics
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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The cable is hot
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Check the machine
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Hot cable
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Clean the filter
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Cleaning your filter - step by step
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Issue not resolved, please speak to our Customer Support Team
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Intermittent power
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Intermittent power
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Will not switch off
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How to locate the serial number
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Dusty
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Issue not resolved, please speak to our Customer Support Team
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Visible issue
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Accessories will not attach
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Check all accessories
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Part broken
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Accessories will not magnetise onto the stand
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Issue not resolved, please speak to our Customer Support Team
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Regular filter maintenance
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Issue not resolved, please speak to our Customer Support Team
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Using your Dyson hair clips
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Download the user manual
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No further help required
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Using your machine abroad
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How to attach the accessories
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Pacemaker queries
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Serial number location
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Issue resolved
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Styling tips
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Regular filter maintenance
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Cleaning your filter - step by step
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Replacing the filter
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Gentle Air Attachment is not working. You can solve this by ordering a new one below.
Gentle Air Attachment
Part no. 969749-01
Engineered for fine hair and delicate scalps, the Gentle air attachment diffuses air to create a gentle, cooler airflow - while still drying hair fast.
$49.99
Gentle Air Attachment
Part no. 969749-01
Engineered for fine hair and delicate scalps, the Gentle air attachment diffuses air to create a gentle, cooler airflow - while still drying hair fast.
$49.99
$49.99
You might need a replacement part.
It looks like the Smoothing Nozzle is not working. You can solve this by ordering a new one below.
Smoothing Nozzle
Part no. 969571-01
Dry and style your hair simultaneously with gentle, low-speed airflow.
$32.99
Smoothing Nozzle
Part no. 969571-01
Dry and style your hair simultaneously with gentle, low-speed airflow.
$32.99
$32.99
You might need a replacement part.
It looks like the Styling concentrator is not working. You can solve this by ordering a new one below.
Styling concentrator
Part no. 970265-05
Style your hair one section at a time with precise, controlled airflow.
$43.99
Styling concentrator
Part no. 970265-05
Style your hair one section at a time with precise, controlled airflow.
$43.99
You might need a replacement part.
It looks like the Wide-tooth Comb is not working. You can solve this by ordering a new one below.
Wide-tooth Comb
Part no. 969748-01
Engineered for curly and textured hair, the new Wide-tooth comb attachment has robust teeth to help lengthen hair as it dries, or create volume and shape.
$49.99
Wide-tooth Comb
Part no. 969748-01
Engineered for curly and textured hair, the new Wide-tooth comb attachment has robust teeth to help lengthen hair as it dries, or create volume and shape.
$49.99
$49.99
You might need a replacement part.
It looks like the Non-slip heat mat is not working. You can solve this by ordering a new one below.
Non-slip heat mat
Part no. 967712-01
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
$12.99
Non-slip heat mat
Part no. 967712-01
Replacement non-slip heat mat for your Dyson Supersonic™ hair dryer.
$12.99
You might need a replacement part.
It looks like the Dyson-designed presentation case is not working. You can solve this by ordering a new one below.
Dyson-designed presentation case
Part no. 968683-03
Protect your Dyson Supersonic™ hair dryer with our presentation case.
$79.99
Dyson-designed presentation case
Part no. 968683-03
Protect your Dyson Supersonic™ hair dryer with our presentation case.
$79.99
$79.99
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
Apologies. We can’t help you online.
But our Customer Support Team will be able to solve your problem.
Call us on 1-877-397-6622
You might need a replacement part.
It looks like the Storage hanger is not working. You can solve this by ordering a new one below.
Storage hanger
Part no. 967714-01
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
$9.99
Storage hanger
Part no. 967714-01
Stow your Dyson Supersonic™ hair dryer off the floor between uses.
$9.99
$9.99
You might need a replacement part.
It looks like the Supersonic stand is not working. You can solve this by ordering a new one below.
Supersonic stand
Part no. 969560-01
Engineered from steel to neatly hold your Dyson Supersonic™ hair dryer. Magnetic attachments can be attached and removed with one click.
$79.99
Supersonic stand
Part no. 969560-01
Engineered from steel to neatly hold your Dyson Supersonic™ hair dryer. Magnetic attachments can be attached and removed with one click.
$79.99
You might need a replacement part.
It looks like the Gentle Air Attachment is not working. You can solve this by ordering a new one below.
Gentle Air Attachment
Part no. 969749-01
Engineered for fine hair and delicate scalps, the Gentle air attachment diffuses air to create a gentle, cooler airflow - while still drying hair fast.
$49.99
Gentle Air Attachment
Part no. 969749-01
Engineered for fine hair and delicate scalps, the Gentle air attachment diffuses air to create a gentle, cooler airflow - while still drying hair fast.
$49.99
$49.99
Apologies. We can't help you online.
But our Customer Support Team will be able to solve your problem. Call us on 1-877-397-6622
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
Further help
Dyson Supersonic™ (Iron/Red) with red case
