Activate your warranty
You can get support that's tailored to you, owner exclusives and more when you register your straightener.
Using your machine
Maintaining your machine
Switch tools quickly
Just slide your chosen tool onto the inlet pipe until you hear a click.
Wash the filters regularly
Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.
Don't overfill it
To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
Frequently asked questions
We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's user guide.
No, the use of an extension cable is not recommended.
No. Don't pick up water or other liquids with your machine.
Tools to tackle more
In car charger
Part No. 967837-02
Charges your vacuum with or without the Docking station
Part No. 967612-01
Designed for precise cleaning around edges and narrow gaps.
Quick-release car cleaning kit
Part No. 968333-02
Three Dyson tools for your V7™, V8™, V10™ or V11™ cordless vacuums. Carefully selected cleaning tools combination, which includes: Flexi crevice tool, Extension hose and Stubborn dirt brush.
This spare part isn’t currently available. Please contact us with any questions.
The Dyson warranty
'How to' videos
To help you get the most from your machine. Quick and easy.
Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 6 days a week.
Freephone and live chat. The right advice for your machine, from real Dyson people.
Free Dyson parts
Replacement parts if something goes wrong during your warranty period.
If we can’t repair your machine, we’ll replace it while it's under warranty.
We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.