Click or press Enter to skip navigation. Accessibility Statement
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Support for your Dyson Corrale™ Professional straightener

  Four-pin flight tag

Please check whether your straightener has a two-pin or four-pin Flight-ready tag. For machines with a four-pin tag, there’s a dedicated support page that can be accessed here.

Flight-ready tag removed from straightener

Flying with your straightener

Check your airline’s guidelines as well as the Transport Canada and International Civil Aviation Organization (ICAO) websites for your local regulations regarding travel with lithium ion battery powered devices. To meet these regulations, your Dyson Corrale™ straightener has been designed with a Flight-ready tag that disconnects the battery. You need to set the black arrow on the tag to the Flight-ready position before airport security and leave it in this position throughout the flight.
You can find a step-by-step guide to flying with your straightener below. For machines that have a four-pin Flight-ready tag, support can be found here.
  • Straightener being unlocked
  • Flight-ready tag being inserted
  • Straightener being placed in dock
  • Woman straightening her hair
  • Battery icon on the screen
  • Temperature options on the screen

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon to Fri: 8am to 7pm, EST
    • Saturday: 9am to 5pm, EST