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Support for your Dyson Corrale™ straightener

Dyson Corrale™ straightener Professional edition
  • Activate your warranty

    You can get support that's tailored to you, owner exclusives and more when you register your straightener.

  • Getting started

    Your Dyson Corrale™ straightener is engineered to be easy to use. To get started, watch our video guide or follow the steps below.

  • Image from video about getting started
  • Straightener being unlocked

    1. Unlock your straightener

    Simply slide up the Lock button on the front of your straightener to open it.

  • Flight-ready tag being inserted

    2. Insert the Flight-ready tag

    Remove all packaging from the Flight-ready tag. It can now be inserted to enable your straightener’s controls. Your tag is tethered to your machine.

  • Straightener being placed in dock

    3. Fully charge your straightener

    To maximize cordless run time, always fully charge your straightener before using it. It only takes 70 minutes to charge to 100%. While charging is in progress, an amber light is displayed. This light becomes green once fully charged.

  • Stylist with client

    4. Prepare your client's hair for styling

    Your client's hair should be dry before you style. To get the best results, it should also be tangle-free.

  • Battery icon on the screen

    5. Turn your straightener on

    Press and hold the power button until a battery icon appears on the screen. If you see an error message, charge your straightener to 100%, then turn it on, off and on again to reset.

  • Temperature options on the screen

    6. Choose your temperature

    As the flexing plates enable enhanced styling with less heat for half the damage¹, we recommend you try the lowest setting of 330°F first. If you feel you need more heat for your client's hair type, length or desired style, you can increase the temperature to 365°F or 410°F.

¹Thermal damage measured by hair strength, when creating an equivalent hair style. Tested on flexing plates vs solid plates.

  • Six tips to help maximize run time

    1. For maximum run time, start styling from full charge.
    2. Place in the dock between passes, to help boost charge.
    3. Try slow, even passes for more battery-efficient styling.
    4. If your battery is running low, connect the cable while styling for use in Hybrid charge mode.
    5. For longer styling sessions use Hybrid charge mode. Start from fully-charged and keep the cable connected.
    6. Once finished, connect the cable or place on the dock to charge – ready for your next styling session.

  • Image from video about maximising run time
  • The straightener's power port and power supply connector

    Hybrid charge mode explained

    In Hybrid charge mode, your straightener adapts its power source. While heating up and styling your hair, it draws power from the battery and cable. Between passes, when the plates aren’t touching your hair, the cable charges the battery to help give you a longer run time. We recommend you fully charge between uses, so you’re always ready for your next style.

  • Engineered for balance in the hand

    The Dyson Corrale™ straightener may seem heavier when you first pick it up. That’s because it is packed with advanced 4-cell lithium-ion battery technology, giving you maximum styling time and the thermal performance of a corded straightener. The battery’s placement is engineered to help provide balance in the hand. This helps give you maximum control while styling – without the cord.

  •  Stylist gathering client's hair in straightener's flexing plates

Using your straightener

  • Beach waves video

    Three temperatures to choose from

    You can style at 330°F, 365°F or 410°F, to suit your client's hair type, length or desired style. When you turn your straightener on, it will be set to the temperature you last used.

  • Straightener being placed in dock

    Automatically turns off for peace of mind

    If your straightener is left unattended with the power on for longer than five minutes, it goes into Sleep mode and the flexing plates start to cool down. After a further five minutes, your straightener turns off completely.

  • Straightening coily hair video

    Styling with the cable attached

    If you need to style for longer, you can use your straightener with the cable attached in hybrid charge mode. This will extend the run time but you’ll still need to fully charge between uses, as you'll still be using battery power when styling.

  • Station de recharge

    Assembling the charging dock

    Simply push the two parts of the dock together until they click securely in place. Then connect the Magnetic 360° charging cable to the base.

  • Flat beach waves video

    Understanding the sounds

    Your straightener makes a range of sounds to prompt you to take an action, or to alert you. You can find out more about the sounds in our video guide.

  • C curls video

    Turning off the prompt sounds

    You can mute the prompt sounds by pressing and holding the Power and Temperature (–) buttons for more than five seconds. For your safety, you can't mute the sounds for Sleep mode or alerts.

  • C curls video

    Changing the temperature units

    You can view your straightener's temperature in Centigrade or Fahrenheit. Simply press and hold the Power and Temperature (+) buttons for more than five seconds to switch between the two. 

  • Image from video guide to a smooth glide

    Guide to a smooth glide

    Follow our tips to help your straightener pass more smoothly over your client's hair.

    1. Prepare your client's hair – by making sure it's tangle-free.

    2. Select the tress size – for fine hair try a larger section to start. For coarse hair, begin with a smaller section.

    3. Place the hair – ensure the tress is in the middle of the plates when styling.

    4. Take it slowly – use a slow, even motion for smoother passes of your straightener.

    5. Reduce the pressure – with flexing plates that gather the hair, there's no need to apply excess pressure.

  • Maintaining your straightener

    We recommend regularly cleaning your straightener's plates to remove hair product residue. This keeps them working at their best. First, turn off your straightener and allow the plates to cool down. Then, rub them gently with a damp, lint-free cloth. Please note that you shouldn't use any chemicals or abrasive products to clean the plates.

  • Image from video about cleaning plates
  • For more tips on using your straightener and hair science facts, visit our YouTube channel

  • Join our global community of professional stylists by following @DysonHair on Instagram

Flight-ready tag removed from straightener

Flying with your straightener

Check your airline’s guidelines as well as the Transport Canada and International Civil Aviation Organization (ICAO) websites for your local regulations regarding travel with lithium ion battery powered devices. *You need to remove your Flight-ready tag before going through airport security and leave it disconnected throughout the flight.
You can find a step-by-step guide to flying with your straightener below.

🛈 Please note that regulations in Japan mean you will not be able to fly in or out of any Japanese airports with your straightener.

How to fly with your straightener

Airline approval is required if you're travelling with a battery-powered heat-producing product. Cordless straighteners are in this category, so we recommend contacting your airline before you travel. Explain that your straightener has a Flight-ready feature which isolates the heaters from the battery, to meet ICAO regulations. If you lose your Flight-ready tag, please call 1-877-397-6622. To use it, follow these six simple steps:

  • Tag removed from straightener

    1. Before packing your straightener, unlock it and remove the Flight-ready tag.

  • Aeroplane icon on screen

    2. Press the Power button and check an aeroplane icon appears on the screen.

  • Straightener in Heat-resistant travel pouch

    3. Close and lock your straightener, then place it in its Heat-resistant travel pouch.

  • Flight-ready tag protector

    4. Slide the Flight-ready tag into its protector to keep it safe.

  • Straightener in hand luggage

    5. Store in your hand luggage, not hold luggage.

  • Aeroplane icon

    6. Leave the Flight-ready tag disconnected throughout the flight.

    • Dyson Corrale™ straightener
Close-up image of flight-ready tag

Flight-ready tag lost or removed

Our Flight-ready tag allows you to use your straightener, while meeting airline regulations. If you have removed or lost your tag, please find help here.
Inside the Dyson Demo Store

Expert advice at the Dyson Demo Store

Our Dyson Experts are on hand to answer any questions you may have, and show you how to get the most from your Dyson Corrale™ straightener.
  • Frequently asked questions

    How can I maximise the run time of my straightener?

    From full charge, your battery provides up to 30 minutes cord-free styling.1 A full charge takes just 70 minutes. To maximize run time, place your straightener on the charging dock when not in use and in between styling sections. We recommend always beginning with 100% charge for maximum run time. You can find further tips to get the most from your straightener throughout your support page.

    I just bought my straightener and can't get it to work. Why is this?

    If you haven't done it already, insert your Flight-ready tag into your straightener. This will activate your straightener's controls. You should also fully charge your straightener before using it. If you're still having trouble getting started, you can watch the video at the top of this page, contact a Dyson Expert using live chat or call 1-877-397-6622.

    Why does my straightener feel heavier than what I’m used to?

    It’s due to the advanced battery technology inside. Your straightener contains a powerful 4-cell lithium-ion battery that delivers the thermal performance of a corded straightener, cord-free. The battery placement has been engineered to provide balance in the hand, so even though there’s a little extra weight, you have maximum control while you style.

    Will my straightener turn off if I accidentally leave it on?

    Yes. If your straightener is left unattended with the power on for longer than five minutes, the heated flexing plates will automatically start to cool down. An alert will sound every 10 seconds and the Power button will flash. Pressing any button will re-activate your straightener. If left unattended for a further five minutes, your straightener will turn off completely.

    Do I need to carry out any maintenance on my straightener?

    To keep your straightener working at its best, we recommend regularly cleaning its flexing plates. First, turn your straightener off and wait for the plates to cool. Then, gently rub the plates with a damp, lint-free cloth to remove any stubborn hair product residue. Please note that you shouldn't use any chemicals or abrasive products to clean the plates.

    Can I turn off the prompt sounds my straightener makes?

    Your straightener will make prompt sounds at times such as when it reaches your desired temperature and when it has low battery. You can mute the prompt sounds by pressing the Power and Temperature (–) buttons at the same time for more than five seconds. For your safety, you can't mute the sounds for Sleep mode or alerts. To turn the prompt sounds back on, press and hold the buttons again.

    Can I change my straightener's temperature units?

    Yes. You can view your straightener's temperature in Celcius or Fahrenheit. Simply press and hold the Power and Temperature (+) buttons for more than five seconds to switch between the two. When your preferred unit shows on the screen, release the buttons.

    Can I fly with this straightener, even though it's battery operated?

    The Dyson Corrale™ straightener has a Flight-ready feature that disconnects the battery, designed to adhere to International Civil Aviation Organization (ICAO) regulations. Airline approval is required in advance if you're travelling with a battery-powered heat-producing product, so we recommend contacting them before you travel to let them know. Then you'll need to remove the Flight-ready tag from your straightener before airport security and leave it disconnected throughout the flight. Please note that regulations in Japan mean you will not be able to fly in or out of any Japanese airports with your straightener.

    Can I charge my straightener in different countries?

    Yes. Your straightener has universal voltage, so you can charge it in countries with different electrical voltages to the one in which you purchased it. You'll still need to check if you need a travel adaptor.

    How long is the guarantee for my straightener if I use it in a commercial environment?

    Your Dyson Corrale™ straightener is covered by our two-year guarantee. So in the unlikely event of any defect resulting from faulty materials or workmanship, we’ll replace or repair it free of charge.

The Dyson warranty

  • 'How to' videos

    To help you get the most from your machine. Quick and easy.

  • Helpful tips

    Tailored reminders that will keep your machine working at its best, for longer.

  • Exclusive owner benefits

    Priority access to previews of new Dyson technology, events and offers.

  • Expert advice. 6 days a week.

    Telephone toll-free, email or live chat. The right advice for your machine, from real Dyson people.

  • Free Dyson parts

    Replacement parts if something goes wrong during your warranty period.

  • Hassle-free replacement

    If we can’t repair your machine, we’ll replace it while it's under warranty.

We don’t stop caring about our machines once they’re yours. Activating your warranty allows us to give you a tailored, direct service for your machine. Even after your warranty has ended, we’ll still be on hand to help.