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Support for your Dyson Purifier Cool Formaldehyde

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Dyson Genuine Filter

    Part No. 965432-01

    Filter for your Dyson Purifier

    Currently out of stock.

    $99.99

    Learn more
  • Remote Control

    Part No. 969154-19

    Currently out of stock.

    $39.99

    Learn more

  • Maintaining your purifier

    To ensure optimum air purification performance, we recommend replacing your HEPA+Carbon filter every 12 months. Your Catalytic filter never needs replacing.

  • Activate Auto mode

    Select Auto mode and your on-board sensors will intelligently adjust settings according to your air quality.

Voice control. All you have to do is ask.

Using your purifier heater is even quicker and easier with a compatible voice service like Amazon Alexa, Google Assistant or Apple's Siri. You can enable the Dyson skill, or set this up via the Dyson Link app. Find out more about voice control.

Try using these voice commands:

"Alexa, ask Dyson to increase fan speed."

"OK Google, ask Dyson to start oscillating."

"Hey Siri, ask Dyson to turn on Night mode."

  • Logo Amzon d"Alexa et Siri d'Apple

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST