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Support for your Dyson Pure Cool™ tower purifier fan

  • Use our step-by-step tool to solve your machine's problem.

Start troubleshooting

  • Genuine Dyson spare parts and accessories for your machine:

  • Dyson pure cool replacement filter

    Part No. 967305-08

    Removes 99.97% of allergens and pollutants as small as 0.3 microns.

    Currently out of stock.

    $99.99

    Learn more

  • Remote control

    Part No. 965824-06

    Replacement remote control for your Dyson fan.

    $22.99

    Learn more

  • Foot pad

    Part No. 919938-01

    Replacement foot pads for your Dyson machine

    Currently out of stock.

    $5.99

    Learn more

  • Loop amplifier

    Part No. 967673-02

    Replacement loop amplifier for your Dyson purifier.

    $142.99

    Learn more
See all spares and accessories

  • How to get your Dyson machine working to its full potential.

  • Open video transcript

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Replacing the filter

    Learn how to replace the filter by watching our simple step-by-step guide.

  • Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

    Smooth oscillation

    At the touch of a button, the machine will gently oscillate to project purified air across the room.

     

See all guides and tips

Dyson Pure Cool™ tower purifier fan user manual

Download a PDF version of your Dyson Pure Cool™ tower purifier fan user manual

PDF 1.68 MB

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

Book a service or repair

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • YouTube and Social media

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST

    Sorry, but the video player isn't currently keyboard accessible. We're upgrading our player to improve this. Please email support@dysoncanada.ca or contact 1-877-397-6622 if you would like further help, or to see the information in an alternative format.

    Please see our Accessibility Statement for more information.