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Support for your Dyson Pure Cool Me™ personal purifier fan

  • Use our step-by-step tool to solve your machine's problem.

  • Genuine Dyson spare parts and accessories for your machine:

  • Filter

    Part No. 970342-01

    A 360° glass HEPA filter engineered to remove allergens and pollutants.

    $99.99

    Learn more
  • Power supply

    Part No. 969155-06

    Replacement power supply for your Dyson purifier.

    $91.99

    Learn more
  • Remote control

    Part No. 970192-01

    Curved and magnetised to store neatly on the machine

    $32.99

    Learn more
  • Power supply

    Part No. 969155-05

    Replacement power supply for your Dyson purifier.

    $91.99

    Learn more

  • How to get your Dyson machine working to its full potential.

  • See how to easily change the filter

    You only need to change your filter after around 12 months, based on 12 hours use a day.¹ The screen tells you when the filter is full and needs replacing. Or to see remaining filter life at any time, press the Information button on your remote control.

  • See how to get up and running

    Your machine is simple to set up and use, so you can get started straight away. But if you'd like to see a step-by-step guide, watch our how-to video.

  • The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest. 

  • Live chat

    Use the ‘Live chat’ button in the bottom left of your screen to talk to a Dyson Expert.

  • YouTube and Social media

  • Phone

    Call us on 1-877-397-6622

    • Mon - Fri: 8am - 7pm, EST
    • Saturday: 9am - 5pm, EST